James Cooks

Processes personnel actions and travel requests. Exercises independent judgment, decision-making abilities, and a high level confidentiality. Strong oral & written interpersonal and communications skills. Quick and enthusiastic about learning new skills and concepts. Proficient with Microsoft Office Programs. Office record keeping experience-budgeting, payroll, travel reimbursements, timekeeping, and supply orders.

Executive Director at Veterans Industries (2014-01 – Present)

Dept. of Veteran Affairs, 40 Hours/Weekly, Supervisor: Candice Kent

• Manage Veterans Affairs Housing for Veterans Families
• Input scheduling and time card information
• Coordinate travel and educational conferences
• Research travel expenses and reimbursements
• Organize Mental Health files, reports, and promotional materials
• Order supplies and all office equipment
• Input information into Microsoft office programs to include Excel, Word, and SharePoint

Sales Consultant/Trainer at CarMax (2008-05 – 2014-01)

50 Hours/Week, Supervisor: Armando Gonzalez (708-237-3685)

• Trained new associate on company policies and procedures
• Support the Location General Manager in computer and office functions and special duties as necessary
• Support the Floor Manager with guiding customers to the proper web site location
• Assist in providing superior customer service
• Scheduled and organized meetings and training classes
• Enter and track data through the use of databases
• Assist in copying and scanning documents
• Maintain an adequate level of office supplies and required documents

Regional Logistics and Operations Specialist at Macy's (2006-01 – 2008-05)

40 Hours/Week, Supervisor: Pat Taylor (312-642-7447)

• Assisted the Operations Manager in tracking all inbound and outbound products throughout the Midwest region
• Coordinated travel and expense for supervisors and managers
• Organized all training classes and module training
• Maintained files and records of all accounts
• Provided daily office support including data entry and file management
• Performed a wide range of administrative, analytical and budgeting functions
• Experience in the use of automated systems, which generates reports, and administrative forms
• Organized logistics for meetings and educational programs

Manager at DRC Construction (2002-01 – 2005-12)

45 Hours/Week, Supervisor: Joseph Stallworth (708-712-1088)

• Maintain large and small industrial equipment
• Assisted with the daily operations of business, having appropriate training materials
• Conducted inspections of officers' appearance and work
• Collaborated with the owner in order to provide superior customer service
• Assisted in officer disciplinary procedures by documenting concerns of the employee and reporting findings to the owner
• Issued evaluations for all employees including performance improvement plans
• Maintain budget, personnel, travel, correspondence, timekeeping, supplies and equipment
• Prepares agendas, attends and transcribes minutes for meetings

Operations Supervisor at Sysco Food Service (1998-01 – 2002-01)

40 Hours/Week, Supervisor: Lee L. Gersch (847-699-5481)

• Maintain personnel records, files and payroll ledger
• Organized and scheduled all vacations and travel expenses
• Directed all inbound and outbound shipments throughout the Illinois area
• Accounted for over 3 million in equipment and repair orders
• Process personnel actions, travel request, time and leave reports
• Create company policy documents, and budget reports
• Schedule conference space, and having appropriate training materials, tools, and supplies
• Distributes mail, copies materials, collect and distributes documents as requested

Headquarters Office Specialist at United States Army (1987-05 – 1995-04)

• Maintain an accurate record of tasks and actions items
• Assisted headquarters with personnel files and training request
• Assisted with office personnel functions and operations
• Field artillery gun sergeant and fire direction leader
• Border patrol specialist, and recon sergeant
• Provided technical assistance to both subordinates and support personnel

Business Manager – Phoenix Online (2010-01)

Primary Leadership Development – Fort Hood (1991-10)

High School Diploma – George H. Corliss (1981-09 – 1985-06)