Leslie Brumm

I am a dedicated professional with extensive experience in Executive Operations, Administration, Leadership, Program Management, and Mental Health Support. I bring a strong track record of driving organizational efficiency, strengthening team performance, and supporting complex programs from conception through execution. My passion lies in leadership, strategic problem-solving, and applying analytical and critical-thinking skills to help programs reach their full potential.

I excel in fast-paced environments, adapt quickly to evolving priorities, and consistently deliver solutions that support both organizational goals and the well-being of the people involved.

Regional Executive Director - Person Directed Supports

(2026-05)

Directs regional operations across multiple counties, overseeing community residential homes and support programs serving individuals with intellectual and developmental disabilities (IDD).

• Cultivates a person-centered culture that empowered individuals to build self-directed lives, aligning regional daily operations with the agency's core mission.
• Supervises, mentors, and evaluates a high-performing management team, including Regional Directors and Home Managers, driving staff retention and professional growth.
• Maintains 100% compliance with state mandates, agency policies, and Pennsylvania Office of Developmental Programs (ODP) guidelines across all regional facilities.
• Provides oversight to the health, safety, and behavioral protocols for individuals receiving care, collaborating with local authorities and medical teams to enforce high-quality living conditions.
• Leads crisis management and emergency response protocols, providing localized direct support and strategic guidance to stabilize critical program situations.
• Manages regional budgets, strategically allocating resources to ensure long-term program sustainability and high-quality care.
• Minimizes negative financial variances by introducing rigorous cost-control measures and optimizing resource utilization across all county offices.
• Spearheads regional expansion initiatives, scaling community residential services while maintaining operational excellence and regulatory alignment.

Assistant Executive Director - Community Access Unlimited

(2026-02 - 2026-05)

Provide executive oversight for medical group homes and DHS-licensed residential programs, ensuring high-quality service delivery, regulatory compliance, and operational excellence.

• Lead all administrative and executive functions, fulfilling AED-level responsibilities through strategic delegation, cross-departmental coordination, and high-level decision-making.
• Direct medical management oversight, including healthcare coordination, medication systems, and interdisciplinary communication for individuals with complex medical needs.
• Oversee contract outcomes, renewals, reporting, and fiscal analysis to support long-term program sustainability.
• Drive program growth and development initiatives, including expansion of medically focused residential services and enhancement of clinical support structures.
• Conduct executive-level program inspections to maintain quality standards and ensure adherence to DHS, Medicaid, and licensing requirements.
• Lead incident reviews and participate in IDT meetings to support comprehensive care planning and risk mitigation.
• Ensure member health, safety, community inclusion, and meaningful engagement across all residential settings.
• Maintain accurate member financial records and entitlement management, including documentation related to medical and behavioral supports.
• Monitor and manage program budgets and spending plans, ensuring responsible fiscal stewardship.
• Support agency inspections, audits, and investigations, maintaining full compliance with DHS and agency policies.
• Supervise and develop staff across medical group homes and community programs, including hiring, training, coaching, and performance management.
• Utilize the Program Service Review (PSR) process to drive continuous improvement and elevate service quality.
• Promote a culture of accountability, professional growth, and person-centered care.

Program Director - Sevita Health

(2025-02 - 2026)

Directed day-to-day operations of 1–4 community programs, including direct supports, person-centered planning, medical care coordination, and advocacy.

• Oversaw healthcare management, ensuring medication administration, medical appointments, and clinical documentation met regulatory standards.
• Managed staff performance, scheduling, orientation, and ongoing development.
• Made decisions regarding hiring, transfers, promotions, salary adjustments, corrective action, and terminations.
• Ensured consistent delivery of services aligned with individual needs, medical requirements, and person-centered goals.
• Achieved 100% regulatory compliance, minimizing legal and operational risks.
• Conducted workshops empowering individuals with disabilities and promoting self-advocacy.
• Developed inclusive, individualized programs and implemented accessibility initiatives to enhance satisfaction and engagement.
• Trained staff on disability awareness and inclusive practices, fostering a supportive culture.
• Collaborated with HR to improve recruitment of diverse talent.
• Built partnerships with local organizations to expand resources and community opportunities.
• Led initiatives that improved retention rates among employees supporting individuals with disabilities.
• Earned recognition for excellence in diversity, inclusion, and program quality.

Senior Program Manager - Allies, Inc.

(2020-11 - 2025-02)

Supervised Community Integration Support Specialists and ensured high-quality implementation of daily activities.

• Ensured full compliance with DDD policies, Licensing standards, and the Adult Training Services Manual.
• Oversaw implementation of Individual Service Plans (ISP) and ensured medical, behavioral, and habilitative supports were accurately documented.
• Completed revisions of ISP, SDR, PCPT, and change logs.
• Provided QA with weekly and monthly documentation and conducted weekly audits on assigned programs.
• Led IDT meetings and ensured all required medical and clinical documentation was present in Therap.
• Completed all DDD-required trainings and residential certifications, including: CPR & First Aid, Medication Administration, Preventing Abuse, Neglect & Exploitation, Crisis Management, Danielle's Law (Life-Threatening Emergencies), Corporate Compliance.
• Ensured staff competency in medical and safety protocols across program sites.

Vocational Specialist - Allies, Inc.

(2018-11 - 2020-11)

• Assisted individuals in identifying career options through skill, work history, and personality assessments.
• Provided vocational rehabilitation services for individuals with mental health diagnoses.
• Developed and monitored individualized vocational plans.
• Delivered instruction in classroom settings and supported community-based employment goals.

Habilitation Technician - Bayada Health Care

(2017-11 - 2018-11)

• Supported clients' physical and mental well-being by meeting personal and therapeutic needs.
• Monitored health status, physical condition, and progress toward therapeutic goals.
• Implemented interventions based on individualized care plans.
• Assisted with ADLs including bathing, grooming, cooking, and household tasks.

Mental Health Technician - Strategic Behavioral Health Center

(2016-11 - 2017-11)

• Coordinated mental health care services and assisted with resident assessments.
• Monitored and documented care, behaviors, and treatment progress.
• Provided crisis intervention, safety planning, advocacy, and shelter care intake.
• Facilitated therapeutic support groups and escorted residents to on-site school programs.

Cool Center Coordinator / Fair Housing Support Counselor - Fair Housing Council of Riverside County

(2012-11 - 2015-11)

• Educated the community on energy efficiency and low-income assistance programs.
• Provided intake counseling on landlord-tenant issues and discrimination cases.
• Maintained fair housing files and performed administrative duties.

Peer Counselor - The Tiffany House

(2009-11 - 2012-11)

• Promoted a safe, supportive environment for residents.
• Explained program rules and served as liaison between clients and staff.
• Assisted with client file management and community outreach.

Masters of Business - MBA - Capella University (2026)

Bachelor of Social Work - BSW - Walden University (2023 - 2025)

College Preparatory Studies - Middlesex Community College (2013 - 2014)

Associate-Level Coursework - Riverside Community College (2008 - 2009)

High School Diploma - Ashley High School (2005 - 2009)