James Kobe Kent

Charismatic and highly motivated insurance agent and leader with over 9 years of experience in sales, marketing and customer relations. Results-driven; flexible and team-oriented; strong interpersonal, organizational and analytical skills.

Senior Insurance Broker - Inszone Insurance Services

(2025-08)

• Policy PMA 60-80 written
• 93% Retention rate - Avg Close Rate 44% - Cross Rate - 21%
• 3.5 million book of business
• Managed a diverse book of personal & commercial insurance clients.
• Evaluate, determine, complete risk solutions
• Navigate multiple CRMS - Applied Epic, AgencyZoom, SalesForce, Hubspot, PLRating, TurboRater, Ezlynx etc.
• 80+ Carriers written
• Excess & Surplus lines mass experience

Sales Advisor - INSURAMATCH, LLC

(2022-06)

• March 2023 Sales Star of the Month with 80 new policies, a close rate of over 43% and $182,537 in written premium
• #1 in total premium
• Expert in Sales Force and system navigation
• Innovation and sales development
• Campaign control and completion
• Build, maintain and cross sell multiple platforms

Agent/Broker - Liberty Mutual

(2018 - 2022)

• Consistently achieved or exceeded target insurance sales quota.
• Researching, customizing and educating clients on various types of insurance, including life, home and auto, to meet individual needs.
• Monitoring and settling claims equitably for both clients and insurer.
• Networking with current and potential clients; developing marketing strategies to attract and retain clientele; maintaining client relationships.
• Collecting premiums; processing client policies, accounts, and claims; preparing reports for underwriters; renewing and updating existing policies.
• Confidently and accurately maintaining all insurance documents and records.

Sales and Marketing Specialist - Dell Technology

(2014 - 2018)

• Top seller in Dell and Sonos electronics; high closing rate.
• Responsible for analyzing the effectiveness of marketing campaigns and promotional strategies and evaluating market data trends to identify business opportunities for revenue resources and profitability.
• Conducted surveys on various social media platforms and other communication mediums to collect and analyze data on consumer demands and public interests.
• Coordinated with senior management to develop efficient program management systems and execute deliverables with the highest customer satisfaction.

Account Manager - Allstate Insurance

(2014 - 2017)

• Started as customer service representative and was promoted to account manager.
• Responded to customer inquiries, explained coverage and premiums, informed clients on any policy or billing changes, and facilitated the claims process between clients and adjusters.

Bachelor's of Science - Business Administration - Lees McRae College (2008-05) Banner Elk, NC