James Reitz

Operations and facility management professional with 32+ years of experience leading production, facility operations, quality, safety, inventory, maintenance, shipping, customer service, and financial performance. Proven ability to improve operational efficiency, control costs, resolve quality and customer issues, develop employees, and maintain safe, productive work environments. Strong hands-on leader experienced in production planning, scheduling, corrective action, inventory management, and cross-functional problem solving.

Operations Manager at CURTISS-WRIGHT E/M COATING SERVICES (2009-01 – Present)

• Directed day-to-day operations to meet production schedules, coordinating cross-functional teams, resolving bottlenecks, and aligning activities with Curtiss-Wright quality, safety, and regulatory requirements.
• Implemented and refined standard operating procedures, monitoring adherence on the shop floor and in support functions to improve consistency, reduce rework, and support on-time delivery commitments.
• Collaborated with engineering, quality, supply chain, and maintenance teams to plan workloads, address equipment or material issues, and ensure operational readiness for new or modified product requirements.
• Monitored key operational indicators such as throughput, work-in-process, and schedule attainment, using findings to prioritize resources, adjust staffing, and support continuous improvement initiatives.
• Trained and coached frontline supervisors and staff on operational best practices, workplace safety expectations, and problem-solving methods to strengthen team performance and support long-term organizational goals.

Operations & Facility Manager at THE SHERWIN-WILLIAMS COMPANY (1994-01 – 2009-12)

• Managed complete facility operations, including production, shipping and receiving, maintenance, safety, quality, inventory, employee development, and financial performance.
• Supervised employee performance, training, coaching, development, and disciplinary activities.
• Developed a skilled workforce through hands-on coaching, performance feedback, delegation, and employee development.
• Built strong customer relationships through responsive service, technical support, and effective problem resolution.

Business Management / Marketing – College of DuPage (1988-01 – 1990-12)