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James Robinson

James Robinson

Assistant Manager

Talent
PlanoMember since September 22, 2026
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Reading and writing intermediate LatinMicrosoft WordMicrosoft PowerPointMicrosoft ExcelMicrosoft Outlook

About

A sanguine, yet phlegmatic individual ready to achieve my goals. I'm an adaptable virtuoso who has an impeccable balance and understanding about my awareness of self and others around me. I am a sensational listener with an eidetic memory who is eager to learn.

I excel in finding new connections within multiple different topics and aspects. As a creative brainstormer, I've turn the most tedious tasks into a cakewalk, while also navigating others through the process. I enjoy people, quickly grasping their perspectives and perceptions of the world from their POV.

Walking in integrity, wisdom and favor, I help harmony flourish with a calm yet confident presence, staying grounded and action-oriented. Authorized to work in the US for any employer.

Experience

Assistant Manager at Massage Envy (2018-04 – Present)

  • Head for the front desk.
  • Managing cancellation and freezes of membership accounts
  • Taking care of inventory for the clinic
  • Handling the surveys submitted by the clients
  • Illustrating exceptional interpersonal communication both over the phone and in person.
  • Selling retail, enhancements, gift cards, and Memberships to our clients.
  • Running member payments and managing cancellations and freezes on their accounts

Advance GI Scheduler at GI Alliance (2023-03 – 2025-07)

  • Schedule patients for office visits with medical provider
  • Verify patients demographics and medical insurance.
  • Schedule patients for colonoscopies, endoscopies, EUS, ERCP, among other procedures
  • Teach patients instructions for their Gi procedure
  • Being a bridge of communication between patients, doctors, and the medical facilities
  • Managing and adapting provider's work and life schedules for them to ensure optimal success.
  • Understand multiple insurances plans eligibility and coverage

Quality Assurance Verification specialist at Globe Life (2021-07 – 2023-03)

  • Verifying potential applications to see if qualities are acceptable to company's terms
  • Reviewing HIPAA with potential applicants while keeping privacy inclusive to those qualified to know such information.
  • Annotating medical history of potential clients and verifying the truth behind the information given
  • Verifying changes in policy holders' personal information when they request for increases in coverage
  • Relaying information over the phone with potential applicants while ameliorating any misconceptions and/or issues that may appear

Music Data Analyst Specialist at Music Industry Connected (2020-12 – 2021-09)

  • Managing the data for M.I.C. artists
  • Partaking in the syncing play-listing and data climb projects for M.I.C. artists
  • Marketing the brand plan for the company
  • Create spreadsheets and document verifying the quantitative and qualitative changes in the company's growth.

FM 88.1 KNTU on-air DJ at University of North Texas (2020-01 – 2021-05)

  • Writing scripts to deliver after each set
  • Producing the traffic and weather around the whole metroplex at every quarter
  • Maintaining the time on the hot clock
  • Programing and cueing music with the allotted time given.

Education

Bachelor of Arts in Converged Broadcast Media – University of North Texas (2018-08 – 2021-05)

Skills

Assistant Manager

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