James Robinson

A sanguine, yet phlegmatic individual ready to achieve my goals. I'm an adaptable virtuoso who has an impeccable balance and understanding about my awareness of self and others around me. I am a sensational listener with an eidetic memory who is eager to learn.

I excel in finding new connections within multiple different topics and aspects. As a creative brainstormer, I've turn the most tedious tasks into a cakewalk, while also navigating others through the process. I enjoy people, quickly grasping their perspectives and perceptions of the world from their POV.

Walking in integrity, wisdom and favor, I help harmony flourish with a calm yet confident presence, staying grounded and action-oriented. Authorized to work in the US for any employer.

Assistant Manager at Massage Envy (2018-04 – Present)

• Head for the front desk.
• Managing cancellation and freezes of membership accounts
• Taking care of inventory for the clinic
• Handling the surveys submitted by the clients
• Illustrating exceptional interpersonal communication both over the phone and in person.
• Selling retail, enhancements, gift cards, and Memberships to our clients.
• Running member payments and managing cancellations and freezes on their accounts

Advance GI Scheduler at GI Alliance (2023-03 – 2025-07)

• Schedule patients for office visits with medical provider
• Verify patients demographics and medical insurance.
• Schedule patients for colonoscopies, endoscopies, EUS, ERCP, among other procedures
• Teach patients instructions for their Gi procedure
• Being a bridge of communication between patients, doctors, and the medical facilities
• Managing and adapting provider's work and life schedules for them to ensure optimal success.
• Understand multiple insurances plans eligibility and coverage

Quality Assurance Verification specialist at Globe Life (2021-07 – 2023-03)

• Verifying potential applications to see if qualities are acceptable to company's terms
• Reviewing HIPAA with potential applicants while keeping privacy inclusive to those qualified to know such information.
• Annotating medical history of potential clients and verifying the truth behind the information given
• Verifying changes in policy holders' personal information when they request for increases in coverage
• Relaying information over the phone with potential applicants while ameliorating any misconceptions and/or issues that may appear

Music Data Analyst Specialist at Music Industry Connected (2020-12 – 2021-09)

• Managing the data for M.I.C. artists
• Partaking in the syncing play-listing and data climb projects for M.I.C. artists
• Marketing the brand plan for the company
• Create spreadsheets and document verifying the quantitative and qualitative changes in the company's growth.

FM 88.1 KNTU on-air DJ at University of North Texas (2020-01 – 2021-05)

• Writing scripts to deliver after each set
• Producing the traffic and weather around the whole metroplex at every quarter
• Maintaining the time on the hot clock
• Programing and cueing music with the allotted time given.

Bachelor of Arts in Converged Broadcast Media – University of North Texas (2018-08 – 2021-05)