James Worthen Jr

• As a Project Manager - Manage Service Delivery of OSP, WAN, LAN, Internet Access Loops (Fiber and Copper).

• Installed, maintained, and repaired LAN, WAN, Broadband, Fiber, PBX, VOIP, DSO, DS1, DS3, and simple telco lines.
• Troubleshot customer issues, replaced equipment, and placed inside wiring.
• Maintained communication with customers regarding job progress.

An analytical and results-driven project manager with extensive experience in business systems management, service delivery, troubleshooting, and process improvement. Skilled in WAN, LAN, and Internet Access Loops management. Experienced in designing and implementing effective programs, evaluating issues, and developing appropriate solutions.

Demonstrated strengths in problem-solving and time management while facilitating productive collaboration, driving positive outcomes, and advancing shared objectives.

Project Management Methodologies. Telecommunications certifications.