Jami Vorherr

Bringing extensive experience in patient care and administrative support within medical settings, enhancing healthcare delivery and patient satisfaction. Skilled in medical data documentation, patient education, and maintaining compliance with healthcare standards. Capable of leveraging technology and teamwork to optimize healthcare operations and improve patient outcomes.

MEDICAL ASSISTANT DERMATOLOGY at Midstate Institute (2015-02 – 2026-06)

• Documented medical data in patient charts, facilitating accurate records.
• Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
• Assist provider with patient care and surgeries.
• Call patients with bx results.
• Suture removals, prepare patients for procedures, and send prescriptions electronically.
• Then give necessary injections to patients.
• Prepare note for incoming patients.
• Cleaned treatment rooms and medical instruments, complying with infection control standards.
• Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.
• Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
• Stocked supplies and instruments for examination rooms.
• Supported physicians in examinations, procedures, and diagnostic tests.
• Scheduled appointments and maintained patient records.
• Organized charts before each patient visit in order to ensure that all relevant information is available during the exam.
• Demonstrated proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records.
• Assisted in medical record keeping and filing, including patient registration and scheduling appointments.
• Provided excellent customer service to patients by answering questions about medical procedures and insurance policies.
• Worked interdependently with other professionals to provide quality health care to patients.
• Monitored supply inventory for low stock and worked with staff to reorder.
• Assisted with minor surgical procedures such as suturing wounds or removing foreign bodies from skin surfaces following aseptic technique principles.
• Coordinated follow-up appointments with specialists as needed for further treatment or evaluation purposes.
• Maintained medical equipment and instruments according to established protocols.
• Instructed patients on proper medication use and storage techniques based on doctor's orders.
• Educated patients about their conditions and treatments.
• Maintained inventory of sterile supplies used in exams or treatments throughout the office.
• Provided post-operative care instructions to patients after surgery or other medical procedures.
• Complied with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances.
• Provided patient education and post-visit care instructions to foster care continuum.
• Scheduled appointments for patients.
• Recorded patients' medical history, vital statistics, and information such as test resulted in medical records.
• Performed general office duties, such as answering telephones, taking dictation, and completing insurance forms.
• Helped physicians examined and treated patients, handing them instruments, and materials and performing such tasks as giving injections and removing sutures.
• Prepared treatment rooms for patient examinations, kept rooms neat, and clean.
• Cleaned and sterilized instruments and disposed of contaminated supplies.
• Showed patients to examination rooms and prepared for physician.
• Authorized drug refills and provided prescription information to pharmacies.
• Greeted and logged in patients arriving at office and clinic.
• Prepared and administered medications as directed by physician.

ED REGISTRATION REPRESENTATIVE at Monroe Regional Medical Center (2003-06 – 2015-01)

• Maintained up-to-date knowledge of insurance policies, regulations, and procedures in order to accurately process payments from health plans.
• Performed data entry for all new patients including entering demographic information, insurance information, consent forms.
• Accurately entered patient demographics into registration systems, including verifying insurance eligibility and benefits.
• Collaborated with other departments within the organization to ensure efficient delivery of care services.
• Successfully managed financial transactions such as copayments and coinsurance amounts at point of service.
• Assisted patients with completing necessary paperwork for hospital admission or outpatient services.
• Communicated effectively with staff members across various levels in a professional manner.
• Ensured HIPAA compliance while handling confidential patient health information.
• Demonstrated proficiency in using computer software programs to enter patient information into the Electronic Medical Records system.
• Answered telephones and directed calls to appropriate staff.
• Collaborated closely with doctors, nurses and other staff members to ensure smooth operations within the practice.
• Transmitted correspondence and medical records by mail, e-mail and fax.
• Completed documents, case histories, and forms, such as intake and insurance forms.

HIGH SCHOOL DIPLOMA – Forest High School (2001)