Director of Clinical Operations
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Dedicated clinical operations leader with a proven track record in process improvement and staff management. Expertise in enhancing patient care and employee training to drive team performance and satisfaction.
Director of Clinical Operations - Progressive Health/Aambe Clinical Solutions - Houston, TX
(2026-07 - 2026-08)
When my position was eliminated at SABIC, Progressive Health leadership asked me to assume the Director of Clinical Operations role for a new partnership between Progressive Health & Rehab and Aambe Clinical Solutions. I was to oversee clinical operations for the new venture, including site setup, staffing, and performance metrics monitoring to drive process improvements. These clinics would be established primarily to provide high-quality Primary Care as well as Occupational Health Services for tribes on Native American lands, as well as the surrounding non-native populations.
While in the ramp-up stages of this program, I was also tasked with developing skill checkoffs for Progressive Health and Rehab's entire employee population to enhance employee capabilities and ensure high-quality patient care.
RN/Site Coordinator - Progressive Health/SABIC - Houston, TX
(2020-10 - 2026-06)
Oversaw the operations of a nurse-only onsite clinic for employees. This included management of medication and medical supplies. Encounter types included sick visits as well as work-related injuries. Also helped to manage return-to-work for both of our Houston-area locations, as well as our sites in Columbus, IN, Wixom, MI, and Pittsfield, MA, as well as our remote employees positioned all over the US.
I am also a Red Cross Certified Adult and Pediatric CPR/First Aid/AED instructor. I trained first responders at both Houston-area locations. My Site-Nurse position was eliminated as a result of corporate restructuring within SABIC.
Other duties included.
Retail Sales Associate - G & G Model Shop, Inc. - Houston, TX
(2025-05)
This is a weekend position with an 81-year-old Scale Model and railroad shop. I volunteered to work weekends to ensure the shop remained open for customers. Being a scale modeler, coupled with a love of the hobby, working here on the weekend is more a labor of love than a job. I assist modelers in selecting kits and provide technique advice to enhance their modeling skills.
Clinic Manager/RN - Premise Health/Hewlett Packard Primary Care Clinic - Houston, TX
(2019-05 - 2020-09)
This position came about as a result of a promotion from the United Airlines Employee Clinic. I oversaw day-to-day operations of a small, on-site primary care clinic for employees and dependents of Hewlett Packard Enterprises and Hewlett Packard Incorporated. Increased employee utilization and efficiency were the main concerns verbalized by Hewlett Packard.
Staff Nurse - Premise Health/United Airlines Employee Clinic - Houston, TX
(2017-04 - 2020-09)
We conducted sick visits and workplace injury triage. Collected and conducted testing for UTIs and flu, as well as temperature screenings early on during the COVID pandemic. Conducted hearing conservation testing, vision testing, and respiratory fit testing. Was trained to fit aircraft technicians for custom-fit hearing protection.
Alcohol testing and conducted random, pre-employment, and observed drug screenings. Positions here were both PRN as well as a period of full-time employment from June 2018 to May 2019, at which time I was promoted to Clinic Manager with Hewlett Packard.
Staff Nurse - Houston Methodist Sugar Land Hospital - Sugar Land, TX
(2016-09 - 2018-05)
Conducted assessments and administered medications while documenting patient information and collaborating with multidisciplinary team to ensure timely, effective, and safe patient care.
Staff Nurse - Holzer Hospital - Gallipolis, Ohio
(2015-11 - 2016-09)
Performed assessments, managed medication administration, maintained charts, and collaborated with the multidisciplinary team to deliver timely, effective, and safe patient care.
Staff Nurse - Team Health/Ross County Juvenile Detention Center - Chillicothe, OH
(2016-06 - 2016-09)
Performed assessments of youths during intake, arranged medications for distribution by corrections personnel, carried out wellness checks, and maintained accurate state-required documentation.
Patient Care Associate/Staff Nurse - Adena Regional Medical Center - Chillicothe, OH
(2012-12 - 2015-09)
As a PCA: Assisted nursing staff with patients' daily activities and personal care needs. As an RN: Performed patient assessments, including vital signs, physical examinations, height and weight measurements, and documentation of findings.
Sales Professional/Assistant Sales/Finance Manager - Norris Northup Dodge Inc. - Gallipolis, Ohio
(1997-04 - 2013-05)
Conducted vehicle demonstrations, negotiated terms with lenders, closed deals, and managed the buying experience to enhance customer satisfaction. Facilitated and scheduled training for all dealership staff as outlined by the vehicle manufacturer. Awarded Gold Certified status from the manufacturer.
Associate of Applied Science - Nursing - University of Rio Grande (2014-05)
High School Diploma - Beecher High School (1991-06)