Maria Conly
Clinical Services Director
About
25+ years in skilled nursing, memory care, assisted living, and healthcare management, with 10+ years of clinical leadership. Expert in health and wellness program management, resident care assessment, regulatory compliance, and interdisciplinary team leadership. Proven experience in staff recruitment, performance development, risk management, and quality assurance in Assisted Living and Memory Care environments.
Licensed Nursing Home
Administrator, Assisted Living Administrator, and Licensed Practical Nurse.
Experience
Clinical Services Director - Greenridge Place, Anthem Memory Care
(2026-01)
- Led overall daily clinical operation of 75-bed Memory Care Community
- Clinical Oversight: Assess resident needs, develop individualized care plans, and translate physician/medication orders for care staff.
- Team Leadership: Hire, train, schedule, and supervise Resident Care Assistants and Medication Services Technicians (QMAPs).
- Compliance & Reporting: Ensure the community meets state, federal, and company regulatory standards. Manage electronic health records, situational reporting, and medication administration systems.
- Family & Physician Relations: Act as a key liaison to communicate health changes, resolve concerns, and provide support to residents' families.
Memory Care Director - Harvard Square Cogir - Denver, CO
(2025-01 - 2025-12)
- Led overall daily operations for a 40-bed Memory Care neighborhood, overseeing QMAPs and Care Partners to ensure consistent delivery of high-quality resident care.
- Directed staffing, scheduling, onboarding, and performance coaching to maintain compliance with Cogir Memory Care standards and Colorado regulatory requirements.
- Oversaw execution of individualized care plans, documentation accuracy, and effective coordination with the Health & Wellness Director on medication management.
- Provided leadership in dementia engagement, distressed-behavior prevention, and nonpharmacologic intervention strategies to support resident well-being.
- Supported families through ongoing communication, dementia education, and guidance during care transitions and behavioral changes.
Assisted Living Director - The Retreat at Sunny Vista - Colorado Springs, CO
(2024-01 - 2025-12)
- Coordinated operations for all community departments; supervised and developed care managers and wellness staff.
- Led risk management, safety initiatives, and corrective actions for resident incidents.
- Oversaw continuous quality improvement programs in collaboration with clinical leaders.
- Ensured effective hiring, retention, and mentorship of AL/MS staff.
Health Services Director - Bethesda Gardens Monument - Colorado Springs, CO
(2024-01 - 2024-12)
- Directed recruitment, screening, and training of clinical staff; ensured high standards of care delivery.
- Assessed resident care needs and coordinated appropriate placement and care levels.
- Led clinical policy implementation and compliance with state/federal regulations.
- Provided ongoing staff education, performance reviews, and skills development.
- Supported direct resident care and collaborated with interdisciplinary teams.
Career Break
(2014-08 - 2023-12)
- Relocated to Europe as part of husband's active-duty military assignment
- Took care of family as husband was often deployed or on temporary duty
Executive Director - New Dawn Memory Care - Colorado Springs, CO
(2014-01 - 2014-12)
- Oversaw compliance with state/federal regulations and risk management/quality assurance programs.
- Led family/resident meetings and support groups and developed care policies and procedures.
- Directed HR, staff development, and coordinated care and safety for memory care residents.
Memory Care Program Manager - Bonaventure of Colorado Springs - Colorado Springs, CO
(2013-01 - 2013-12)
- Supervised hiring, training, and performance of memory care staff and clinical aides.
- Developed and implemented resident care/service plans in partnership with health and wellness teams.
- Organized and led clinical training, in-services, and family support programs.
Licensed Practical Nurse (LPN) & Clinical Leadership - Multiple - CO & MN
(2001-01 - 2013-12)
- Provided hands-on resident care, medication administration, and documentation.
- Supervised care staff, coordinated with therapy and medical teams, and maintained compliance.
Quality Assurance Nurse - Sunny Vista Living Center - Colorado Springs, CO
(2010-01 - 2012-12)
- Audited nursing documentation, led skills validation, and provided education on clinical protocols.
Education
Master of Healthcare Administration - Healthcare Administration - Webster University Denver, CO
Master of Business Administration - Business Administration - Webster University Colorado Springs, CO
Bachelor of Science - Healthcare Management - National American University Colorado Springs, CO
Licensed Practical Nurse - Nursing - Pikes Peak Community College Colorado Springs, CO
