Fitness Manager at Zachry Group (2015-12 – Present)
- Supervise Fitness Center team member(s)
- Oversee and manage the fitness center budget, purchase supplies and equipment.
- Maintain Fitness Center documents, procedures, and forms
- Maintain good communication and accountability with outside vendors and employees on any equipment, cleaning, maintenance, safety concerns and/or wellbeing initiatives.
- Manage the processes and procedures related to employee's enrollment process through LMS, manage fitness complaints or concerns.
- Oversee the use of the Nursing Room
- Manage group exercise program
- Oversee all aspects of vendor relations including identifying new vendors, maintaining copies of certifications & insurance, training vendors guidelines, invoicing, and continued coaching
- Work one-on-one with members of diversified fitness levels to help them achieve their personal fitness goals while by providing assessments, consultations, body fat analysis, and program designs.
- Consistently monitor member's progress and maintain organized records
- Identify/design safe and appropriate fitness challenges company wide
- Collaborate with safety managers to provide fitness and general health education to employees in office and field
Assistant Program Manager at Medifit (2014-12 – 2015-01)
- Oversee day-to-day operations of the fitness center, including facilities and maintenance
- Perform fitness assessments, determine exercise prescriptions, and design workout programs for a diverse population, including a variety of high risk clientele
- Provide one-on-one consulting, training and motivation
- Design & implement incentive, health promotion, and other specialty programs
- Instruct group exercise classes, and at some facilities, manage the group exercise scheduling and staffing
- Assist the Program Manager with strategic planning, budgeting and reporting
- Select, mentor and supervise interns at the site
Group Exercise Director at Crunch Fitness (2013-12 – 2014-08)
- Maintain and develop group exercise program
- Hire and train instructors and evaluates their performance
- Provide instructors with agenda of goals, duties, and tasks
- Participates in all other aspects of the operation and works closely with the general manager and fitness manager of overall goals for club
- Schedule special events demonstrations
- Audit instructors classes on monthly basis to provide up skills and constructive feedback
- Reports and statics weekly to general manger and regional director of operations.
- Instructed 25 plus classes and assisted front desk with members to help clarify class descriptions/promotions
Fitness Specialist and Program Manager at L&T (2013-03 – 2014-07)
- Exercise supervision, programming, and facility orientations
- Deliver exceptional customer service
- Assist with daily operations of fitness center, membership recruitment, administrative duties, event coordination, program and budget planning and reporting
- Administer fitness assessments; providing results counseling
- Promote and assist with reaching the personal training goals
- Implement incentive programs
- Plan, deliver and evaluation of health promotion programs
- Assist with facility maintenance/repair/improvements
- Process new members and keep accurate membership records
Project Coordinator at WESTON (2011-06 – 2013-01)
- Manages the project scope, schedule and budget to ensure WESTON's commitments and financial goals are met.
- Manages project teams by clearly communicating expectations for project requirements, scope, schedule and budget. (Global jobs and State side private locations- Hawaii, California, Florida, Virginia, Texas)
- Manages projects that are large and complex in scope with multiple subcontractors and internal team members.
- Identifies value-creation opportunities during bid and/or early project phase.
- Leads with proposal efforts, including costing and profitability planning.
- Able to understand and articulate project scope based upon RFP
- Certified payrolls
- Financial tracking and planning
- Worked hand and hand with Project manager from opening of project to closing
- Invoicing
District/ Regional Group Exercise Manager at Washington Sports Club (2009-11 – 2012-03)
- Partner with General Managers and Regional Club Programming to build robust group exercise
- Kept current with industry trends, literature and communication with staff
- Maintained departmental usage and class attendance reports for all 18 clubs and reported to regional team
- Programming/schedules that appeal to the general club population and meets class participation capacity ranges
- Action plans for General managers, twice month meetings unless club needed more assistance
- Hiring of instructors as well as class audits and talent management
- Drive consistency of core programming across the district
- Drive community and member awareness around group exercise
- Overall accountability for the consistent and effective execution of all operational management, people management, sales and cash management, and facilities management that meet or exceed company standards.
- Role model and promote mission, values, and guiding principles by motivating and supporting the club team ensuring employee and member engagement.
- Create opportunities to grow member count through high quality interactions and programs designed to drive overall member engagement.
- Ensure club is staffed with high level talent by recruiting, training and developing team
- Build and develop high performing teams focused on delivering a legendary member experience while creating an environment of trust, mutual respect and genuine concern for individual growth and development.
- Manage day to day performance of all club team members providing timely, consistent and action orientated feedback that supports companies mission, value and guiding principles and delivering behavioral change for desired results.
- Maintained a high professionalism in regards to attitude and performance
- Effective management/leadership of a single club with overall P/L responsibility through:
- Generating membership growth and increasing member retention
- Achieving/exceeding district/regional performance goals
Fitness Service Manager/Personal Trainer/Group Coordinator at Spectrum Athletic Clubs (2005-12 – 2009-11)
- Manage a staff of 25-40 FT trainers
- Prepare payroll for all of the trainers
- Attended IHRSA
- Set, obtain, and exceed sales goals every month.
- Review and evaluate staff performance
- Administer corrective actions when trainers are not meeting sales goals.
- Prepare daily, weekly and monthly revenue plans for upper management.
- Handle all transactions when customers purchased personal training sessions.
- Assist Fitness Manager with fitness goals
- Mentor and provide development of the sales skill level of all the trainers
- Market personal training sessions for potential clients
- Develop individual training program for clients
