Administrative office specialist
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Highly organized Administrative Professional with over 10 years of experience managing complex workflows and high- volume operations. Formally educated in Medical Record Coding and Administrative Office Technology, with a strong command of ICD-10, CPT, and medical terminology. Proven expertise in maintaining data integrity, coordinating multi- departmental schedules, and managing sensitive compliance documentation.
Seeking to transition into a medical office or hospital setting to provide accurate technical support and professional patient coordination.
Quality Administrative Assistant Thompson Construction Group, Inc. | Sumter, SC June 2025 to Present • Records Management: Manage complex technical specifications and test reports to ensure total audit readiness and data integrity.
• Document Control: Maintain versioning and distribution of SOPs, manuals, and project-specific plans, ensuring all staff have access to current protocols.
• Compliance Administration: Oversee sensitive documentation and drug testing records, maintaining strict confidentiality in line with HR requirements.
• Departmental Support: Coordinate weekly payroll submissions, time tracking, and employee status changes for a large workforce.
Administrative Office Assistant / Purchasing & Scheduling Coordinator Solid Surfaces, Inc. | Columbia, SC September 2019 to June 2025 • Logistics & Scheduling: Orchestrated complex office workflows and calendars for both in-house projects and major retail partners.
• Digital Record Keeping: Leveraged specialized platforms (Job-tracker, Moraware) to maintain high-integrity digital records and customer data.
• Client Relations: Served as the primary point of contact for high-volume inquiries, resolving issues via professional phone and email correspondence.
• Financial Support: Executed administrative financial tasks including preparing invoices and managing certified payroll submissions.
Packer Nilson Van and Storage | Columbia, SC January 2015 to August 2019 • Packed household items into company boxes.
• assured household items were safe for loading and travel.
• Inventory control for military and civilian household goods.
• provided excellent customer service.
• packed household items in a fast paced environment.
• unpacked household items. Receptionist/CSR Giant Resource Recovery | Sumter, SC July 2017 to November 2017 • Front Desk Operations: Managed front-desk reception in a high-volume environment, demonstrating proficiency in multi-line phone systems and professional greeting.
• Workflow Documentation: Prepared critical paperwork, including labels and manifests, ensuring accuracy in a fast- paced setting.
Sales Associate Dollar General | Sumter, SC 2015 to April 2017 •Operated a cash register for cash, check and credit card transactions. •Stocked and replenished merchandise according to store merchandising layouts.
Central Carolina Technical College | Sumter, SC
2015 to May 2017
Education & Academic Certificates
Central Carolina Technical College | Sumter, SC
2015 to 2016
Central Carolina Technical College | Sumter, SC
2015 to 2016
Central Carolina Technical College | Sumter, SC
2012 to 2015
General high school studies (High school or equivalent)
Lakewood High School | Sumter, SC
2012
