Jamie Isrow

Administrative Assistant skilled in organizing, planning, and managing daily clerical needs. Bringing solid expertise in coordinating documents and records, handling correspondence and managing deliveries. Highly motivated employee with desire to take on new challenges. Strong work ethic, working effectively unsupervised and quickly mastering new skills.

Assistant Body Shop Manager at Skalnek Ford (2022-09 – Present)

• Maintain records of repairs, parts orders, invoices, warranties for each vehicle serviced.
• Manage inventory levels of supplies such as parts for vehicles in for repair.
• Collaborate with insurance companies regarding claims processing and payment schedules for customers repairs.
• Estimated automobile repair time, scheduling jobs according to shop capacity.
• Wrote complete cost estimates for labor and parts for sales, used cars, & auto details.
• Communicate effectively with insurance companies, documenting in detail each process of repair.
• Manage incoming calls & greet visitors while providing information or transferring callers to appropriate personnel.
• Schedule appointments between clients and customers and internal staff members.

Office Manager/Audiologist Assistant at Hart Hearing Center (2019-12 – 2022-09)

• Supervised staff members, organized schedules and delegated tasks.
• Maintained filing system for records, correspondence and other documents.
• Ordered supplies and equipment to maintain adequate inventory levels.
• Answered incoming phone calls, responded to emails, routed mail and coordinated courier services.
• Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

High School Diploma – Warren Mott High School (2002-06)

Some College – Macomb Community College