Resident Care Director/Wellness Nurse - Fairmont Senior Living - Farmington Hills, MI
(2024-01)
- Monitor and assure quality in all aspects of wellness program including medication management, provision, and documentation of services, follow through of physicians orders and family/resident requests, assessments and service plans for a 75 Unit Assisted Living, Memory Care Facility.
- Hires, supervises, motivates, and evaluates all wellness/clinical department associates. Plans, schedules and assigns work to wellness department associates to ensure coverage on a 24/7 basis; Promotes and facilitates interactive problem solving with associates. I provide support to the wellness department by serving on call for staffing assignments and questions.
- I serve as the liaison with the hospital personnel, physicians, community organizations, and all other health related service agency to provide care to the agency.
- I conduct pre-occupancy level of care evaluations on all potential residents and assures completion of on going evaluations and service plans.
- Directs and supervises medication program, including but not limited to medication administration.
- Ensures all medications have proper orders and labels.
- Provide case management services to residents and coordinates interdisciplinary service plan meetings with residents and families as care needs change.
- Coordinate move-ins and assures timely completion of all required move-in documentation.
- Investigates and documents resident and associate incidents, identifies safety hazards, and institutes corrective action in a timely manner; Shares in the responsibility for providing and maintaining an environment that is conducive to the safety and physical and emotional well-being of residents and associates.
- Maintains and monitors resident charts to assure necessary care and services are being given and to assure compliance with state regulations.
- Assures follow-up with dietary and pharmacy consultant recommendations.
- Coordinates services with Home Health, Rehab, Lab, Podiatrist, and /or Hospice services needed.
- Conducts new associate orientation;Coordinates and provides initial and on-going in service training.
- I understand and uses Centers for Disease Control and Prevention Standard Precautions, OSHA's Occupational Exposure to Bloodborne Pathogens standard, and follows established infection control procedures, hazardous communications, and other safety rules.
- I monitor care staff proficiency in caregiving, completes clinical skills competency evaluations.
Nurse Manager, LPN - Presbyterian Villages of Michigan - The Village of Westland, Assisted Living and Memory Care - Westland, MI
(2017-12 - 2024-01)
- Performed Payroll duties, entered schedule into payroll program, reviewed and approved employee time sheets for the Wellness department, then submit to HR for review and final approval.
- Managed a team of 2 nurses and 14 Resident Assistants, providing guidance and support to ensure high-quality patient care, oversaw the scheduling of staff, ensuring adequate coverage for all shifts while minimizing overtime expenses
- Managed, 2 Building's Assisted Living and Memory Care Facility caseload of 40 Residents, providing comprehensive nursing care and coordinating their healthcare needs with their PCP and Family.
- Assessed patient needs and developed individualized care plans, resulting in improved patient outcomes and satisfaction
- Collaborated with interdisciplinary healthcare teams to ensure continuity of care and effective communication
- Monitored and documented patient progress, vital signs, and medication administration accurately
- Provided wound care, injections, and medication management in compliance with medical protocols
- Coordinated patient transfers, admissions, and discharges to and from healthcare facilities
- Advocated for patients' rights and ensured they received appropriate medical services and resources
- Managed and maintained accurate medical records and documentation, ensuring compliance with regulatory standards
- Assisted in the development of policies and procedures related to patient care
- Assisted in the coordination of durable medical equipment and supplies for patients' home care needs
- Maintained up-to-date knowledge of medical guidelines, treatments, and healthcare trends
- Coordinated and facilitated patient appointments with specialists and healthcare providers
- Managed medication reconciliation and ensured patients' adherence to prescribed medications
- Collaborated with social workers and community resources to address patients' social and psychological needs
- Promoted patient safety by identifying and mitigating potential hazards in the home environment, Utilizing Fall Assessment Tool.
- Scheduled interdisciplinary case conferences to discuss patient care plans and progress
- Evaluated patient outcomes and adjusted care plans as needed to achieve desired results
- Developed and maintained strong relationships with patients, families, and healthcare providers to facilitate effective communication and collaboration
- Led regular staff meetings to discuss updates on policies, procedures, and best practices in nursing care
- Evaluated performance of nursing and resident assistant staff through regular assessments and provided constructive feedback for professional development
- Implemented quality improvement initiatives to enhance patient safety measures within the unit
- Managed department budget by monitoring expenses related to staffing, supplies, equipment, and training programs
- Coordinated with human resources for recruitment, hiring, orientation, training, and retention strategies for wellness personnel
- Ensured compliance with regulatory standards such as Adult Foster Care accreditation requirements in all aspects of Group Home practice within the unit/department
- Coordinated disaster preparedness drills and emergency response plans specific to the unit/department
LPN/Resident Service Supervisor - Arden Court Senior Living, Memory Care - Livonia, MI
(2016-09 - 2020-06)
- Assist the RSC in maintaining employee health files, including but not limited to administering vaccinations and performing Mantoux testing.
- Interview, counsel and evaluate the performance of all Caregivers.
- Provided direct patient care, including administering medications, performing wound care, and monitoring vital signs
- Assessed patient conditions and reported any changes or concerns to the physician
- Collaborated with healthcare team to develop and implement individualized care plans for patients
- Maintained accurate medical records and documentation of patient assessments, treatments, and progress
- Ensured compliance with infection control protocols to prevent the spread of diseases in clinical settings
- Monitored patients' responses to medications or treatments and reported any adverse reactions promptly
- Managed inventory of medical supplies, ensuring availability for daily operations while minimizing waste
- Participated in quality improvement initiatives by collecting data, analyzing trends, and implementing process improvements as necessary
- Performed routine laboratory tests such as blood glucose monitoring or urine analysis
- Supported residents in activities of daily living (ADLs), including bathing, dressing, grooming, toileting
- Responded quickly to emergency situations by initiating appropriate interventions until help arrived
- Coordinated transportation arrangements for patients requiring specialized medical appointments outside the facility
- Implemented fall prevention strategies through regular assessment of environmental hazards and patient education on safety measures
- Demonstrated proficiency in operating and troubleshooting medical equipment such as Nebulizer Machines and Oxygen Concentrators
- Collaborated with interdisciplinary team members to develop and implement care plans for patients
- Provided wound care, including cleaning, dressing changes
- Administered medications orally, topically, intramuscularly (IM), or subcutaneously (SC) following established protocols
- Assisted in the orientation and training of new nursing staff members
- Maintained a clean and organized patient care environment to ensure safety and infection control
- Performed regular assessments of patients' physical health status to identify any changes or potential issues
- Assisted with diagnostic procedures such as phlebotomy or specimen collection under supervision
- Managed medication administration records (MARs) accurately to ensure proper documentation of all medications given
- Demonstrated proficiency in using electronic health record (EHR) systems for charting patient information
- Served as a liaison between patients/families and healthcare providers regarding treatment plans or concerns
- Mentored junior nursing staff members by providing guidance on best practices in patient care delivery
- Managed a team of 8 memory care staff members, providing guidance and support to ensure high-quality care for residents with Alzheimer's and dementia
- Maintained accurate documentation of resident progress notes, medication administration records (MAR), incident reports, and other necessary paperwork
- Demonstrated empathy, patience, and compassion when working with memory care residents who may experience confusion or frustration due to their condition
LPN/Office Manager - Covenant Community Care, Newton, RWA School-Based Clinic - Detroit, MI
(2011-10 - 2017-12)
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Educated patients on medication instructions, post-treatment care, and preventive measures
- Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
- Maintained inventory of medical supplies and equipment to ensure availability when needed
- Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
- Contributed to a positive work environment through effective communication with colleagues
- Assisted with administrative tasks such as filing documents or processing paperwork
- Closely monitored inventory levels of vaccines or medications requiring special storage conditions
- Responded quickly during emergencies or urgent situations within the clinic setting
- Served as a liaison between patients/families and healthcare providers to facilitate smooth communication flow
- Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
- Maintained a clean and organized work area to ensure safety and efficiency in daily operations
- Assisted with patient billing processes, including verifying insurance coverage
- Provided support during medical procedures by preparing equipment, sterilizing instruments, or assisting with wound care
- Safely disposed of biohazardous waste materials according to established protocols
- Demonstrated empathy and professionalism when dealing with patients from diverse backgrounds or those experiencing distressing situations
- Contributed to quality improvement initiatives by participating in audits or data collection projects
- Maintained up-to-date knowledge of medical terminology, procedures, medications, and healthcare regulations
- Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently
- Educated patients on proper use of medical devices such as crutches, braces, or nebulizers
