Lisa Osborne

Compassionate and results-driven Licensed Practical Nurse with over 30 years of nursing experience, including clinical leadership, care coordination, and patient advocacy.

Certified Dementia

Practitioner with a strong background in managing clinical operations, supporting staff, and ensuring high-quality, patient-centered care. Experienced in intake and referral management, hospital discharge planning, medication management, and collaboration with physicians and interdisciplinary teams. Bilingual in English and Spanish, with a commitment to serving diverse populations and improving access to quality healthcare.

Intake Coordinator / Scheduler at Angels Care Home Health (2026-03 – Present)

• Manage referrals and coordinate patient intake, insurance verification, and scheduling.
• Obtain and review physician documentation and hospital discharge information.
• Collaborate with patients, families, physicians, and care teams to ensure smooth transitions of care.
• Maintain accurate records in EMR systems (HCHB, CarePort, Forcura, etc.).
• Provide excellent communication and support to patients and families.

Director of Nursing (DON) at Not specified (2021-01 – 2026-01)

• Provided clinical leadership and oversight of nursing operations in assisted living and memory care.
• Recruited, trained, and supervised nursing staff, maintained compliance with regulations.
• Implemented EMR systems and improved clinical workflows.
• Ensured high-quality, person-centered care for residents with cognitive and behavioral needs.

Home Health Licensed Practical Nurse at Multiple Agencies (2016-01 – 2021-01)

• Delivered skilled nursing care in the home setting, including medication management and education.
• Completed assessments, care plans, and ongoing evaluations.
• Collaborated with physicians, therapists, and family members to achieve optimal outcomes.

Assisted Living / Memory Care LPN at Various Facilities (2006-01 – 2016-01)

• Provided direct nursing care and support for residents with dementia and chronic conditions.
• Managed medications, monitored changes in condition, and communicated with healthcare providers.
• Supported families and staff with education and behavioral health strategies.

Graduate in Licensed Practical Nurse Program – Lorain County Community College

Additional Coursework in Psychology (Minor) | Sociology (Minor) – Lorain County Community College

Associate Degree in Business – Travel and Tourism – Bryant & Stratton College