Food Service Coordinator at Bronxworks (2022-05 – Present)
Coordinated daily food service operations, ensuring compliance with health and safety standards. Implemented menu planning strategies to meet dietary needs of diverse populations. Trained and supervised staff on food preparation techniques and customer service excellence.
- Coordinated daily food service operations, ensuring compliance with health and safety standards
- Implemented menu planning strategies to meet dietary needs of diverse populations
- Trained and supervised staff on food preparation techniques and customer service excellence
- Managed inventory levels, reducing waste through efficient ordering and storage practices
- Recruit, interview and recommend new hires
- Conduct monthly staff meetings or more frequently as required
- Attend internal and external agency/contract meetings
- Developed and maintained relationships with local vendors to secure quality supplies at competitive prices
- Conducted regular quality assurance assessments to uphold service standards and client satisfaction
- Streamlined workflow processes to enhance efficiency in meal delivery systems
- Assisted in budget management by tracking expenses related to food services and supplies
- Streamlined kitchen processes for improved productivity, resulting in increased positive customer feedback
- Coordinated staff schedules and duties, maximizing efficiency and minimizing labor costs
- Assisted in the design and execution of special events catering, showcasing culinary skills while meeting client expectations
- Mentored new hires on company policies and procedures, leading to faster integration into the team and smoother workflow transitions
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement in food preparation and customer service skills
- Boosted employee morale through effective communication and leadership, contributing to a harmonious work environment
- Increased overall efficiency by implementing new technologies for order processing and tracking systems within the food service department
Kitchen Supervisor at Bronxworks (2019-02 – 2022-05)
Supervised kitchen staff, ensuring adherence to safety and sanitation standards. Coordinated meal preparation processes to optimize efficiency and workflow. Trained new employees on food handling procedures and kitchen operations.
- Supervised kitchen staff, ensuring adherence to safety and sanitation standards
- Coordinated meal preparation processes to optimize efficiency and workflow
- Trained new employees on food handling procedures and kitchen operations
- Implemented inventory management practices to reduce waste and maintain stock levels
- Oversaw grill, stove, and oven, and cleaned equipment after every shift
- Trained new team members on kitchen procedures, safety protocols, and company standards
- Controlled food costs and managed inventory
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations
- Monitored food preparation, production, and plating for quality control
- Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages
- Conducted regular equipment maintenance checks for safe operation and reduced downtime due to malfunctions
- Established strong vendor relationships for reliable ingredient sourcing and cost-effective purchasing
- Prepared special event menus for catered functions, accommodating dietary restrictions as needed
Cook at Bronxworks (2015-05 – 2019-02)
Prepared diverse meals in compliance with safety and sanitation standards. Collaborated with team members to streamline kitchen operations and improve food service efficiency. Monitored inventory levels and implemented new cooking methods.
- Prepared diverse meals in compliance with safety and sanitation standards
- Collaborated with team members to streamline kitchen operations and improve food service efficiency
- Monitored inventory levels, ensuring timely replenishment of supplies while minimizing waste
- Implemented new cooking methods that improved meal presentation and flavor profiles
- Conducted quality control checks on prepared dishes to ensure adherence to nutritional guidelines
- Assisted in organizing special events, coordinating food preparation efforts for large gatherings effectively
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations
- Prepared meals efficiently under time constraints for timely service during peak hours
- Prepared food items in compliance with recipes and portioning control guidelines
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly
Shift Leader at Five Guys (2010-07 – 2015-05)
Supervised daily operations to ensure timely service and product quality. Trained and mentored team members to enhance performance and customer satisfaction. Implemented efficient workflow processes and conducted inventory management.
- Supervised daily operations to ensure timely service and product quality
- Trained and mentored team members to enhance performance and customer satisfaction
- Implemented efficient workflow processes, reducing wait times during peak hours
- Conducted inventory management, ensuring stock levels met operational needs
- Resolved customer complaints effectively, fostering a positive dining experience
- Enforced health and safety standards to maintain compliance and worker safety
- Collaborated with management on staff scheduling to optimize labor costs
- Trained new employees and delegated daily tasks and responsibilities
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols
- Completed cash and credit card transactions accurately using POS software
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies
Cashier at Target (2007-09 – 2010-07)
Processed customer transactions accurately and efficiently using point-of-sale systems. Managed cash register and balanced drawer at end of shifts. Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed customer transactions accurately and efficiently using point-of-sale systems
- Managed cash register and balanced drawer at end of shifts to ensure accuracy
- Provided exceptional customer service by addressing inquiries and resolving issues promptly
- Assisted in training new cashiers on operational procedures and sales techniques
- Greeted customers entering store and responded promptly to customer needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Restocked and organized merchandise in front lanes
- Assisted customers with returns, refunds and resolving transaction issues
