Janet Reina

Results-driven Cardiac Device Specialist and EP Clinic Manager with 15+ years of leadership in electrophysiology and cardiology settings. Expertise includes pacemaker/ICD interrogation and reprogramming, implantable loop recorders, remote monitoring, EP clinic operations, and staff training. Proven ability to oversee large programs, drive process improvements, and maintain high standards of patient care. Seeking a senior cardiology/device management or EP clinic leadership role.

Cardiac Device Specialist at Cleveland Clinic (2025-01 – Present)

Manage EP clinic operations for a large group of Cardiologist. I oversee most of the device interrogations, including the remotes checks. Perform thorough pacemaker and AICD interrogation and re-programming in person, remotely, and via phone transmission; generate initial device analyses and escalate urgent issues to physicians or NPPs.

Oversee alerts and communications with patients and outside doctors; maintain equipment in good standing and up-to-date. EMR documentation, remote monitoring protocols, and patient communications. Ensure quality assurance and compliance with regulatory requirements for device management and data reporting.

Cardiac Device Specialist CRM at Biotronik (2023-01 – 2024-12)

Provided technical, educational, operational and sales support to assist the district in meeting CRHF sales and customer service objectives. Programmed and troubleshoot pacemakers, defibrillators, and other cardiac devices. Attended and supported device implantation procedures in operating rooms and labs.

Educated physicians, nurses, and other hospital staff on the proper clinical use of devices. Helped to integrade remote software to private clinics. Added patients on remote for all private clinics.

Cardiac Device Specialist / EP Clinic Manager at Baptist Health South Florida (2018-01 – 2025-01)

Manage EP clinic operations for a group of 37 cardiologists; oversee all cardiac device checks (pacemakers, ICDs, implantable loop recorders) and remote transmissions.

• Lead the Cardiac Device Program: implementation, growth, and cross-functional coordination; ensure device integrity and timely patient follow-up.
• Perform thorough pacemaker and AICD interrogation and re-programming in person, remotely, and via phone transmission; generate initial device analyses and escalate urgent issues to physicians or NPPs.
• Oversee alerts and communications with patients and outside doctors; maintain equipment in good standing and up-to-date.
• Mentor and train clinical staff on device workflows, EMR documentation, remote monitoring protocols, and patient communications.
• Ensure quality assurance and compliance with regulatory requirements for device management and data reporting.

Medical Assistant / Pacemaker Tech / ACLS Instructor at Cleveland Clinic Florida (2005-01 – 2018-01)

Provided patient care across departments (Cardiology, Hematology, Internal Medicine, Laboratory); performed blood draws and specimen handling.

• Precepted new nurses on EMR systems and clinical workflows; taught BLS/ACLS to new hires.
• Participated in genetic research on arrhythmic mutations; collected/drew blood and submitted specimens for testing.
• Authored articles for EP Lab Digest and contributed abstracts presented at ACC conferences on anticoagulation.
• Developed nursing monthly intranet newsletter covering technology, heart health, and healthy living.
• Interpreted pacemaker interrogations and managed pacemaker remote monitoring and heart event monitors.

Tech 2 / Quality Assurance at Life Watch (2000-01 – 2006-01)

Reviewed and interpreted cardiac event monitors and pacemaker rhythm strips; provided customer service and supervision.

• Communicated critical events to patients' physicians or emergency personnel as needed.

Night Shift Supervisor at Guardian Medical Alarms (1993-01 – 2000-01)

Managed dispatch center for medical and fire alarms; coordinated rapid response by paramedics or police.

Office Manager at O.M. Management and Occupational Therapy (1991-01 – 1993-01)

Administered drug collection site; managed four-person team; performed accounts payable/receivable and random drug/alcohol testing for FAA, NHL, DOT, NBA.

RN Program in Nursing – FVI School of Nursing (2022-01 – 2022-01)

EMT in Emergency Medical Technology – Broward College (1999-01 – 2000-01)

Paramedic in Paramedicine – Broward College (2000-01 – 2002-01)

Fire Inspector in Fire Science – Broward College (2002-01 – 2003-01)