Quality Manager and Team Leader
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Resourceful Quality Manager with over 15 years of hands-on experience in quality management, customer relations, and team leadership. I have a proven track record in implementing the ISO 9001:2015 standards, developing and managing Quality Management Systems (QMS), and establishing key performance indicators.
I am skilled in calibration management, improving supplier performance, and applying Lean Six Sigma methodologies. Additionally, I am a certified Quality Auditor in ISO Systems. I am proficient in various software, including ERP systems, and have expertise in measuring equipment, blueprint interpretation, and quality inspection.
I have successfully directed Quality Management Systems in alignment with ISO 9001:2015 standards, leading to improved quality outcomes. My experience includes managing quality department operations, mentoring and training quality associates, and fostering a collaborative team environment. I am proficient in Production Part Approval Processes (PPAP), conducting gap audits, and leading effective management review meetings.
Additionally, I have expertise in making strategic decisions regarding Material Review Board (MRB) processes. I’ve established strong communication with customers and suppliers on quality-related issues and corrective actions. Furthermore, I have a solid foundation in continuous improvement methodologies, operating measurement equipment, and analyzing quality data, all of which have contributed to successful quality initiatives.