Jannatul Ferdus

Dynamic Sales Advisor with proven success at BJ's, enhancing customer satisfaction and driving sales through effective relationship building and product knowledge. Skilled in CRM and adept at resolving inquiries, I thrive in fast-paced environments, consistently exceeding performance targets and fostering loyalty through exceptional service.

Sales Advisor - BJ's - Cutler Bay, FL

(2026-04)

• Assisted customers with product selections, ensuring satisfaction and enhancing shopping experience.
• Maintained knowledge of promotions and sales to effectively communicate benefits to customers.
• Processed transactions accurately using point-of-sale systems, contributing to efficient checkout operations.
• Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
• Increased sales by offering advice on purchases and promoting additional products.
• Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Receptionist - Faith Point Diagnostic Center - Dhaka

(2022-05 - 2025-09)

• Managed front desk operations, greeting patients and directing inquiries effectively.
• Assisted in maintaining patient confidentiality and adherence to HIPAA regulations.
• Scheduled appointments using electronic health record system to optimize patient flow.

Unimart Management & Training Corporation - Dhaka

(2021-02 - 2022-03)

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

High School Diploma - Shamsul Haque Khan School And College (2020-07)