Jannell Carter

Help customers in a positive, approachable manner and address any questions or concerns they may have Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained Perform opening and closing procedures as needed

Assistant Manager at Dollar Tree (2026-02 – Present)

• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards

Shift Supervisor at Rite Aid (2021-01 – 2025-07)

• Maintained a neat and organized store front
• Served as immediate supervisor to employees
• Followed COVID-19 safety procedures to maintain a clean and safe environment for customers and staff

Multi-Store Leader at Payless Shoe Source (1991-01 – 2019-06)

• Meet or exceed sales, profit, and shrink goals for both stores
• Give exemplary customer service to serve as a role model for associates
• Recruit, interview, hire and supervise associates for two store locations
• Select and develop an Assistant Store Leader for both locations
• Execute the Store Associate Training Program with each associate as well as other skill development programs
• Provide guidance to associates through coaching and counseling to ensure effective job performances
• Analyze business trends to create a schedule within payroll constraints for both locations
• Complete associate performance appraisals and recommend salary increase and promotions in accordance with company guidelines