Jarod Doan

Compassionate and dependable professional with 4+ years of experience in client-facing roles. Skilled in building trust, de-escalating conflict, and supporting individuals with diverse emotional and behavioral needs. Strong communicator who maintains structure, enforces guidelines, and fosters a safe, supportive environment. Committed to promoting stability, growth, and well-being in residential care settings.

Seasonal Warehouse Associate at Costco Wholesale (2025-11 – 2026-01)

• Supported daily warehouse operations including stocking, organizing merchandise, and maintaining a clean, safe environment
• Collaborated with team members to ensure efficient workflow during peak holiday season
• Demonstrated reliability, punctuality, and the ability to work under pressure in a fast-paced setting

Bottomline Technologies (2022 – 2025)

• Identify workflow inefficiencies and implement structured solutions to improve team operations
• Communicate effectively with clients and internal teams to resolve issues
• Manage multiple responsibilities while maintaining accuracy and organization

Internet Sales Specialist at Valley Hi Kia (2020 – 2022)

• Build trust-based relationships with individuals from diverse backgrounds
• Use active listening to understand needs and provide appropriate support
• De-escalate high-stress situations while maintaining professionalism
• Demonstrate reliability, accountability, and teamwork in a fast-paced environment

Sales Specialist at Infiniti of Ontario (2020 – 2020)

• Established rapport to create a supportive and comfortable environment
• Guided individuals through complex processes, reducing stress and confusion
• Maintained accurate documentation in compliance with company standards

Diploma – Apple Valley High School (2016)

AA in Psychology – Riverside Community College