Accounts Manager at Team Enoch (2024-01 – Present)
- Managed the accounts of the customers with maintenance memberships, including scheduling benefits, renewing memberships and updating information as needed.
- Signed up new maintenance membership plans.
- Acted as liaison to property management companies for Team Enoch, providing necessary on-boarding, communicating with property managers, accepting work orders, invoicing work orders and providing proper information to online portals for the companies.
- Worked with residents of rental properties to schedule and relay information to Team Enoch teams as well as the property managers.
HVAC Sales Manager at Team Enoch (2023-08 – 2024-01)
- Responsible for reaching out to potential customers to engage and gather information about their needs.
- Create competitive estimates for their projects
- Follow up with customers as needed.
Plumbing Assistant Manager at Team Enoch (2021-02 – 2023-08)
- Helped manage the plumbing team but managing schedules, creating estimates, and talking to customers that were escalated due to a pressing need to help find a solution to their problem.
- Scheduled subcontractors for needed jobs.
- Managed warehouse inventory.
- Answered customer phone calls. Scheduled jobs or directed them to the correct department.
- Followed up with customer inquiries
- Reached out to potential leads to schedule or answer any questions
Customer Service Representative at Team Enoch (2020-10 – 2021-02)
- Answered customer phone calls. Scheduled jobs or directed them to the correct department.
- Followed up with customer inquiries
- Reached out to potential leads to schedule or answer any questions
Assistant Director of Operations at LEI Home Enhancements (2018-01 – 2020-06)
- Ran day-to-day operations of a marketing team, including mapping areas, running meetings, and analyzing data to help improve performance.
- Ran sales appointments in customers' homes, demonstrated products, writing contracts for customers wanting to buy.
- Recruited new marketing reps and ran interviews during.
- Trained new recruits both in the field and in the office.
Warehouse and Project Manager at Allied Outdoor Solutions (2015-11 – 2016-07)
- Opened warehouse for carvestone crews to gather materials.
- Took inventory of materials daily and weekly.
- Performed maintenance in warehouse as needed.
- Received shipments and put product in warehouse, often using forklift.
- Scheduled concrete projects, talking directly with customers and crews to coordinate.
- Ran on-site meeting with customer and head of crew to begin each project.
- Collected payment from customers upon completion of project.
Warehouse and Project Manager at Allied Outdoor Solutions (2018-03 – 2018-07)
- Opened warehouse for carvestone crews to gather materials.
- Took inventory of materials daily and weekly.
- Performed maintenance in warehouse as needed.
- Received shipments and put product in warehouse, often using forklift.
- Scheduled concrete projects, talking directly with customers and crews to coordinate.
- Ran on-site meeting with customer and head of crew to begin each project.
- Collected payment from customers upon completion of project.
Science Teacher at North Crowley High School (2016-07 – 2017-09)
- Designed lesson plans to teach curriculum of several different science subjects including chemistry, astronomy, and geology.
- Used technology to aid in teaching and engaging students.
- Managed classroom according to district conduct rules.
- Communicated with parents to keep them informed of issues in the classroom.
