Order Filler at Sam's Club (2025-05 – 2025-10)
- Accurately select, pack, and prepare orders for customers arrival
- Label, stage and prepare orders for customers
- Pick best quality product's including fresh foods
- Maintained a cleaned and organized work area
- Consistently prepared and staged orders within timeframe requirements
Sales Representative at Premium Retail Services (2024-04 – 2025-02)
- Maintained a clean and organized inventory
- Anticipated customer needs, providing them with excellent customer service
- Meticulously handled POS system transactions, including credit, cash, exchanges, returns and refunds to ensure accurate cash flow
- Actively stayed informed about latest sales offerings and loyal programs
Server at Yanagi Sushi & Japanese Restaurant (2023-11 – 2024-03)
- Served breakfast, and lunch to 50-100 customers a day
- Memorize over 30 menu items and rotating specials in order to give customized recommendations to customers
- Successfully resolved conflict resulting in customers satisfaction 100% of the time
- Warmly greeted customers and developed relationships resulting in loyal customers
Mobile Expert at T-Mobile (2022-03 – 2023-03)
- Maintained sound knowledge of company product suites.
- Performed in-store product demonstrations at assigned events.
- Monitored wireless sales space to establish familiarity with various carriers.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Informed customers of current store promotions to encourage additional sales purchases.
Server at Waffle House (2021-11 – 2022-03)
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Increased sales significantly by upselling higher-end products to customers.
Front Desk Associate at Holiday Inn (2021-07 – 2021-12)
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees and payments.
- Entered customer data into room system and updated information whenever patrons changed rooms.
