Jasmine Lopez

Dedicated and dependable and fast learner with experience in administrative support, office operations, customer service. I am eager to continue growing professionally and contribute to a positive, team-oriented workplace.

Administrative Assistant at The Gonzalez Law Group (2026-05 – 2026-07)

• Scheduling client appointments
• Phone costumer service and answer inquires
• Distribution of Emails/Mail to proper staff and agency
• Managing attorneys calendar
• New client files
• Filing Charts and keeping them neat and fast to access
• Scanning and faxing documents
• Follow up with clients for missing information or inconsistency
• Greeting and making new clients feel welcomed
• Responding to emails in a timely manner
• Keep close contact with courts

Program Supervisor / Manager at ABC Traffic Programs (2022-02 – 2025-12)

• Managed daily office operations and ensured the office ran efficiently.
• Answered phone calls and responded to emails from clients and prospective customers.
• Enrolled new clients and processed required registration forms.
• Assistance in Monthly Income reports.
• Weekly audit of client charts and forms.
• Weekly Payment Ledger revisions.
• Performed daily cash reconciliation and handled financial transactions.
• Maintained organized files and records.
• Provided professional and responsive customer service.
• Resolved client concerns and daily operational issues.
• Assisted with problem-solving to keep office operations running smoothly.
• Kept close contact with courts and proper agency.
• Scanned and faxed documents to the proper agency or attorney in a timely manner.

Front Desk Dental Receptionist at Juan F. Gonzalez, DDS, Inc. (2019-02 – 2020-11)

• Scheduled and followed up with patient appointments.
• Dentrix Software
• New client registration and copays
• Answered incoming phone calls and assisted patients with questions.
• Verified dental insurance coverage and patient information.
• Processed payments and handled money accurately.
• Nightly cash reconciliation.
• Worked collaboratively with dentists, staff, and patients.
• Assisted with resolving patient concerns and scheduling issues.
• Trained new staff members on front desk procedures and responsibilities.
• Filing and kept charts organized
• Assistance in the back when needed (Suction and setting room up)

High School Diploma – Cesar Chavez High School (2019)

Early Child Development – Carecourse School, Inc. (2026-05)

Administrative Medical Assistant — Codes & Ethics Laws Certificate – Santa Ana College (2019)