Admin / Customer Support / Clerical
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Administrative professional with 20+ years supporting busy teams in fast-paced environments, including remote work. Skilled in scheduling, customer support, data entry, invoicing/billing, and document management. Known for calm, clear communication, strong follow-through, and keeping operations organized and moving.
Remote-friendly administrative and customer support professional with 20+ years of experience keeping day-to-day operations organized and customers supported in fast-paced environments. My background includes front-desk/reception, scheduling and calendar coordination, high-volume phone and email support, document preparation, digital filing/records management, and accurate data entry. I also have experience with billing and invoicing in QuickBooks, along with strong follow-through on requests and deadlines.
I’ve worked remotely in recent years (2022–2025) and am comfortable working independently, communicating clearly via email/phone/Zoom, and maintaining confidentiality. Tools include QuickBooks, Google Workspace, and Microsoft Office.
A.A., English Literature — El Camino College, 1997
Business Emphasis (High School Diploma) — 1989
Additional Coursework: Sign Language Interpreting (community college coursework)
Certifications: Yoga Teacher Certification (in-person) • Kundalini Yoga Teacher Certification (online)