Jason E Cooper

Knowledgeable and dedicated Claims Adjuster emphasizing time-management, cost control, and mediation. A self-motivated professional known for punctuality and customer-centric problem solving. Pursuing employment with a collaborative group where top-tier customer service, a positive attitude, and 20 years of leadership experience will add to company success.

Pre-Adjuster; Claims Aide - E A Renfroe

(2024-01 - 2026-12)

• Review and process insurance claims for accuracy and completeness
• Verify policy coverage and gather required claim documentation
• Maintain and update electronic claim files and records
• Communicate with claimants, vendors, and adjusters regarding claim status
• Assist adjusters with investigations, scheduling, and administrative tasks

Claims Adjuster - Eberls Claim Service

(2019-01 - 2024-12)

• Commercial and residential hurricane, wind, and flood deployments during catastrophes
• Investigate physical damage and determine coverage
• Prepare and process claim reports
• Appraisal writing of required repairs based on information collected from customer and contractors to issue out payment for losses

Operations Manager - Loves Travel Center

(2013-01 - 2019-12)

• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
• Managed company operations with responsibility for profit and loss, scheduling, training, and inventory control
• Conducted performance reviews providing coaching and feedback to benefit both company and employee

Associate of Applied Science - Information, Technology - ITT Technical Institute, Richardson (2003-12)