Jason K. Stamper

Finance Operations executive with 20+ years of experience leading organizations that improve operating performance, accelerate cash flow, reduce risk, and support profitable growth. Built and scaled global Finance Operations, Customer Financial Services, and Order-to-Cash organizations supporting more than 22,000 customer locations across 150 countries while managing a $1.2B accounts receivable portfolio. Partner to executive leadership on business performance, operational strategy, technology modernization, forecasting, working capital, and organizational transformation.

Known for turning operational data into practical business decisions, improving execution through measurable performance metrics, and delivering sustainable operating improvements across complex global organizations.

Global Director, Finance Operations - EPICOR SOFTWARE CORPORATION - Austin, Texas

(2014 - 2026)

Promoted through three leadership positions over a 16-year career with responsibility for global Finance Operations, Customer Financial Services, Credit & Collections, Billing, Cash Application, and Order-to-Cash performance. Led a global organization of more than 75 professionals supporting customers in 150 countries while managing a $1.2B accounts receivable portfolio.

• Increased cash collections 20% through redesigned collection strategies, workflow improvements, performance measurement, and operational accountability.
• Enterprise Salesforce (SFDC) Transformation: Led business-side redesign of Salesforce (SFDC), integrating operational requirements across five business billing systems with multiple instances, complex time-zone sensitivities, and diverse software business models to support global enterprise-wide Order-to-Cash (O2C) transformation.
• Multi-Industry Business Process Transformation: Directed comprehensive order management and workflow redesign across four distinct software verticals—Automotive, Manufacturing, Distribution, and Home Hardware—including ACE Hardware corporate operations and independently owned retail businesses.
• End-to-End Order-to-Cash (O2C) Redesign: Led cross-functional business process transformation spanning customer order entry, credit evaluation and approval, software licensing, invoicing, customer financial services, and downstream revenue and receivables operations.
• Complex Revenue and Billing Integration: Redesigned business workflows supporting Software-as-a-Service (SaaS) subscriptions, perpetual software licenses, maintenance and support agreements, and professional services, including time and expense (T&E) billing.
• Enterprise Operating Model Transformation: Aligned fragmented order management, credit, billing, and customer financial processes to support standardized business operations while accommodating industry-specific requirements, multiple system instances, and geographically distributed business activities.
• Cross-Functional Transformation Leadership: Drove business-side Salesforce transformation requirements across Finance Operations, Order Management, Credit, Billing, and Customer Financial Services, aligning business processes with enterprise technology capabilities and operational needs.
• Reduced bad debt 33% by strengthening credit policies, improving portfolio monitoring, and implementing disciplined risk management practices.
• Improved productivity 45% while supporting 15–18% annual revenue growth with only 2–5% personnel growth.
• Directed operational performance across a $1.2B global receivables portfolio to improve forecasting accuracy and executive decision making.
• Developed executive reporting connecting operational performance, financial results, customer payment trends, productivity, and portfolio risk.
• Leveraged ChatGPT to analyze up to 48 months of AP, AR, billing/disputes (billing errors), receivables agings, customer payment and revenue reports; identified payment and collections trends, AR reserve exposure, and positive and negative revenue movements to support forecasting, financial risk assessment, and executive decisions on bad debt entries / reserve percentage review & adjustment.
• Improved forecast reliability by incorporating billing trend for the business verticals, customer payment patterns, historical performance, operational trends, and business drivers.
• Reduced planning and reporting cycle times by standardizing operational metrics and automating executive reporting, plus by leveraging ChatGPT prompts, data will come back in seconds once the reports have been uploaded.
• Established performance scorecards measuring operational execution against business objectives.
• Integrated Salesforce, GetPAID, ERP, billing, tax, and financial systems into a unified operating environment.
• Led enterprise initiatives standardizing customer onboarding, credit approvals, billing, contract administration, and collections.
• Developed the corporate M&A integration playbook for acquired companies.
• Partnered with executive leadership to establish measurable business objectives and ensure initiatives delivered committed business outcomes.

Director, Credit & Collections - EPICOR SOFTWARE CORPORATION - Austin, Texas

(2012 - 2014)

Senior Manager, Credit & Collections - EPICOR SOFTWARE CORPORATION - Austin, Texas

(2010 - 2012)

Assistant Controller / Director of Accounting - WEINGARTEN REALTY INVESTORS

(2003 - 2010)

Directed Credit, Collections, Accounts Receivable, Lease Administration, and financial operations for a publicly traded REIT.