Jay_Thebest

Team Member with hands-on experience in fast-paced food service and retail environments, ensuring order accuracy and guest safety during peak periods. Delivers efficient cash handling and quick problem resolution while supporting teammates to reduce wait times and maintain clean, compliant operations. Seeks to apply customer-first service and adaptability to a front-line role focused on steady performance and guest satisfaction.

TEAM MEMBER - Burger King - Middletown, DE

(2025-05 - 2025-08)

• Maintained high-speed service standards and order accuracy during peak summer volume while ensuring food safety and cleanliness.
• Processed customer transactions efficiently and supported team efforts to reduce wait times and improve guest satisfaction.

CAST MEMBER - Chuckie E. Cheese - Dover, DE

(2024-10 - 2025-05)

• Managed guest relations and ensured safety in a high-traffic family entertainment venue, delivering welcoming and memorable experiences.
• Monitored play areas and enforced safety protocols to reduce incidents and maintain compliance with company standards.
• Supported events and daily operations by coordinating with team members to maintain cleanliness and efficient service.

STORE ASSOCIATE - Shoprite - Bear, DE

(2023-04 - 2023-08)

• Processed point-of-sale transactions and delivered efficient, friendly customer service.
• Assisted with shelf stocking, inventory counts, and backroom organization to ensure product availability.
• Supported merchandising and responded to customer inquiries to enhance the shopping experience and store operations.

GUEST ADVOCATE - Target - Cherry Hill, NJ

(2021-10 - 2022-01)

• Resolved guest concerns and inquiries with empathy and efficiency, improving overall customer satisfaction.
• Managed front-end operations including POS transactions, returns, and exchanges while maintaining accuracy and speed.
• Assisted with merchandising, inventory restocking, and loss-prevention efforts to support store operations and presentation.

TEAM MEMBER - Chick-Fil-A - Morristown, NJ

(2021-05 - 2021-08)

• Delivered friendly, efficient customer service in a fast-paced, high-volume restaurant, ensuring positive guest experiences.
• Operated point-of-sale systems, accurately processed orders and payments while maintaining order accuracy.
• Collaborated with kitchen and front-of-house teams to maintain cleanliness, restock supplies, and streamline service during peak periods.
• Assisted in onboarding new team members and consistently followed food safety and sanitation procedures.

DIPLOMA - William Penn High School (2022-01 - 2023-06)