Jayda Teixeira

Dedicated Dean’s List graduate in Communication Arts minor Business Administration. Passionate about community involvement and have demonstrated understanding of diversity. Able to resolve challenging situations calmly and interact professionally with customers.

Strong sense of urgency, and able to multitask, prioritize, and manage time effectively. Able to handle high volume calls with active listening skills, and proven ability to address customer complaints in a professional and pleasant manner. Goal-oriented, and able to work effectively in a fast-paced office environment.

Work authorization: Authorized to work in the US for any employer

Hostess/Server at Tavern in the square (2025-01 – Present)

• Greeted and sat guest with genuine welcome. Delivered great hospitality and accommodated guests. Assisted guest at their tables. Maintained proper grooming and uniform. Answered to go orders in person and over the phone. Practiced Open Table to update table availability. Handled guest complaints and alert management immediately. Communicated effectively with team and management.

Retail Sales Consultant at Prime Communications (2025-05 – 2026-09)

• Connect with customers and deliver exceptional in-store experience. Recommend AT&T products, devices, and entertainment solutions. Hit sales goals, earn commission. Support store operations and work alongside a motivated team. Build relationships in the local community and represent the AT&T brand.

HB Leader at Success Link, EDUSport Summer Youth Program (2024-06 – 2024-08)

• Provided strong customer service to youth and family members..
• Served as resources for community organizations in support of youth programs.
• Provided accurate and timely responses to questions and information requests.
• Served as role model for youth grades 1-7.
• Performed related work as required.

Bachelor’s of Science in Communication Arts and Business Administration – St. John’s University