Jayde Brooks
Team Lead
Talent
BrooklynMember since May 27, 2026
Customer Service
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Customer Service
About
Supervised team members and helped maintain daily store operations Provided excellent customer service and resolved customer concerns Assisted with inventory management and merchandising
Experience
Team Lead - H&M - Brooklyn, NY
(2016-01 - 2019-12)
- Supervised team members and helped maintain daily store operations
- Provided excellent customer service and resolved customer concerns
- Assisted with inventory management and merchandising
- Helped train new employees and supported team productivity
Retail Associate - Brooklyn, NY
(2023-01 - 2024-12)
- Assisted customers and provided friendly, efficient service
- Stocked shelves and maintained organized sales floor
- Operated cash register accurately and followed store procedures
- Worked collaboratively to meet store goals
Stocking Associate - Brooklyn, NY
(2020-01 - 2023-12)
- Unloaded deliveries and stocked merchandise quickly
- Maintained clean and safe work areas
- Followed safety guidelines and lifting procedures
- Supported team during high-volume shifts
Education
High School Diploma - Prospect Heights High School (2020-01 - 2024-12)
Skills
Team Lead

