Delivery Driver/ Shopper at Door Dash/ Uber Eats (2023-10 – Present)
- Order Acceptance and Management: Accept delivery orders through the DoorDash app and manage their delivery schedule.
- Navigation and Logistics: They use GPS or other navigation tools to efficiently reach restaurants and customer locations.
- Restaurant Communication: Dashers interact with restaurant staff to ensure accurate order fulfillment and timely pickup.
- Safe Driving Practices: Must adhere to traffic laws, maintain safe driving habits, and ensure the safe transport of goods.
- Customer Service: Providing a positive and professional experience for customers is crucial, including clear communication and addressing any issues that may arise.
- Delivery and Drop-off: Responsible for delivering orders to the correct location, ensuring accuracy and timeliness.
- Maintaining Delivery Records: Some delivery drivers need to maintain records of deliveries, including pickup and drop-off information.
- Vehicle Maintenance: Keeping their delivery vehicle clean, well-maintained, and in good working order is important.
- Following Instructions: Accurately following delivery instructions and any specific customer requests is essential.
- Compliance and Safety: Need to be aware of and comply with all relevant safety and operational guidelines.
- Problem Solving: They should be able to address unexpected issues or challenges that may arise during the delivery process.
Staffing Coordinator at Always Best Care Senior Services (2016-09 – 2025-06)
- Coordinates training sessions for new hires, fostering a positive onboarding experience and team cohesion
- Facilities communication between clients and staff, addressing concerns and resolving conflicts promptly
- Effectively manages weekly schedules for over 100 employees, ensuring coverage and client satisfaction
- Collaborates with interdisciplinary team to create personalized care plans for clients with various disabilities, diseases, and care needs
Caregiver at Always Best Care Senior Services (2016-09 – 2025-06)
- Provides compassionate care and support for elderly individuals with daily activities
- Assists with medication management and personal hygiene needs
- Promotes personalized activities to promote mental stimulation and enhance quality of life
Dementia Training Facilitator at Always Best Care Senior Services (2016-09 – 2025-06)
- Creates, distributes, and teaches educational materials and resources to enhance employees understanding of dementia related issues
- Supports families and caregivers through counseling sessions and support groups
- Provides one-on-one support and assistance to individuals with Alzheimer's Disease and related disorders
Lab Assistant Technician at John B. Cade Library (2013-08 – 2015-05)
- Enforces procedures for the use of the laboratory area and the use of equipment, supplies, materials, software, hardware and peripherals.
- Troubleshoots and diagnoses basic problems with computer equipment.