Jaylee Peterson

Motivated and personable customer service professional seeking an entry-level position in a medical or aesthetic office setting. Experienced in fast-paced retail environments, client interaction, and brand representation. Strong communication skills, social media marketing experience, and a growing interest in healthcare, dermatology, and medical aesthetics. Known for professionalism, adaptability, and ability to connect with people in both in-person and digital settings.

Senior Brand Ambassador - American Eagle Outfitters

• Represented brand in-store and supported customer engagement and sales
• Assisted with visual merchandising and store organization
• Delivered high-level customer service in a fast-paced retail environment
• Supported team members and helped maintain daily operations

Sales Associate / Customer Service - Outback Steakhouse

• Handled high-volume customer interactions in a busy restaurant environment
• Managed orders, communication, and problem-solving under pressure
• Maintained professionalism in stressful, fast-paced situations
• Strengthened multitasking and teamwork skills

Independent Digital Business Experience - Independent

• Managed product-based marketing using Amazon and Pinterest platforms
• Developed basic branding, product presentation, and online customer engagement strategies
• Gained experience in digital marketing, organization, and audience building

Social Media Creator (TikTok Platform) - Independent

• Built and maintained a TikTok platform with several thousand followers
• Created engaging content and managed audience interaction
• Developed skills in communication, branding, and digital presence
• Learned consistency, analytics awareness, and audience engagement strategies

High School Diploma - Stafford, VA

Coursework - Medical Assisting

Coursework - Medical Coding