Jaylin Juarez

Detail-oriented and dependable professional with proven experience in administrative support, customer service, and operational coordination in fast-paced environments. Possesses strong organizational, communication, and multitasking skills with a demonstrated ability to manage diverse responsibilities efficiently while maintaining high standards of professionalism. Currently pursuing a degree in Psychology with a strong career interest in office administration and client support roles.

Paraprofessional at Pomona Unified School District (2024-08 – Present)

• Provide critical clerical and administrative support, including filing, organizing essential records, and managing classroom documentation.
• Coordinate seamlessly with teachers, administrators, and specialized staff to facilitate smooth daily office and academic operations.
• Maintain highly accurate, secure records regarding student progress, metrics, and daily instructional activities.
• Utilize professional verbal and written communication skills when interfacing with staff, students, and external stakeholders.

Customer Service / Cashier at Westfield Mall (2023-12 – 2024-03)

• Managed retail transactions securely and maintained precise, organized financial records and shift point-of-sale logs.
• Assisted a diverse range of customers with service inquiries, resolving complaints with refined problem-solving skills and absolute professionalism.
• Balanced multiple operational tasks simultaneously in a high-volume retail environment while preserving strong attention to detail.

Customer Service / Event Worker at Santa Anita Race Track (2023-02 – 2023-11)

• Supported high-volume logistics and public operations by streamlining guest intake, ticketing processes, and terminal entry.
• Delivered clear, structured communication and navigation instructions to large groups of venue attendees simultaneously.
• Maintained strict personal organization and workspace order during large-scale public events and busy operational periods.

AA-T Psychology – Mt. San Antonio College

High School Diploma – Nogales High School (2021-07)