Jazmin Bobo

Healthcare-experienced professional with hospital and newborn screening experience, electronic charting, patient and family communication, confidential records handling, and high-volume workflow support. Strong computer, data-entry, multitasking, and customer-service skills with working knowledge of medical terminology. Seeking to bring accuracy, organization, and patient-focused service to a Patient Service Representative role.

Marketing & Performance Reporting at Guild / Red Mountain Garage Doors (2025 – 2026)

• Reviewed technician performance data and prepared recurring reports for upper management with a strong focus on accuracy and completeness.
• Managed digital communications and multiple deadlines independently while responding to changing priorities.
• Used computer-based systems to organize information, identify inconsistencies, and communicate findings clearly.

Patient Care Technician - PICU at UAB Hospital (2020-09 – 2021-05)

• Supported pediatric patients, families, nurses, and clinical staff in a high-volume hospital environment.
• Entered and documented patient information in electronic records while maintaining accuracy, confidentiality, and HIPAA standards.
• Communicated patient and family needs to the care team and managed multiple responsibilities during busy shifts.

Patient Care Technician - NICU at UAB Hospital (2020-04 – 2020-09)

• Provided patient-care support in the neonatal intensive care setting while following detailed clinical and infection-control procedures.
• Worked closely with nurses and families and handled sensitive patient information with discretion.

Newborn Hearing Screener at Third-Party Hospital-Based Provider (2020 – 2021)

• Performed newborn hearing screenings and accurately entered screening results into hospital documentation systems.
• Verified patient information, followed established screening procedures, and communicated professionally with families and hospital staff.

High School Diploma – Cold Springs High School (2020)