
Jazmin Powell
GENERAL ASSISTANT
Hire this person
Send a job offer directly to this candidate
About
Results- orientated Application Support Officer with an excellent track record of delivering exceptional customer advice and support to customers and significantly increasing service quality, sales and customer base, able to adapt well to new environments and learn new processes quickly to achieve outstanding results.
Experience
GENERAL ASSISTANT - FUEL HANDLING SOLUTIONS
(2017-09 - 2024-06)
- Helped Company to exceed targets.
- Ensured visitors I directed visitors to the person, office, or department that they need to go.
- Answered enquiries in person and via the phone.
- Maintained the calls and visitors' logging by accurately recording all phone calls and visits to the building.
- Prepare light goods and leaflets for delivery and distribution.
- Pack the goods following any specific set of instructions.
PERSONAL ASSISTANT - IDEAL FOR ALL
(2021-09 - 2023-08)
- Assist in the safe lifting, transferring, repositioning and movement of clients.
- Observe monitor, and record clients’ physical and emotional well-being, and promptly report any changes to senior staff.
- Encourage clients to participate in social and recreational activities.
- Promote active support.
- Provide support and develop skills for everyday life.
- Supported children with a range of SEN needs in outdoor learning sessions, ensuring each child feels safe, engaged, and supported.
- Fostered a positive, inclusive, and nurturing atmosphere that valued each child's unique strengths and abilities.
- Assisted with planning, preparing, and delivering hands-on, nature-based activities that promote sensory exploration, curiosity, and resilience.
STORE ASSISTANT - ACORNS CHARITY SHOP - BEARWOOD
(2011-10 - 2012-07)
- Providing excellent customer service
- Making sure the floor is kept in good condition
- Operating the cash register
- Finding items in the store
- Providing information about specials
- Ordering stock for customers if necessary
- Balancing customer satisfaction with meeting sales objectives
- Cleaning the store and ensuring products are properly displayed before the store opens
- Organised merchandise on shelves and restocking it when it becomes empty
- Handling customer questions and resolving customer service issues
Education
BTEC - BUSINESS ADMINISTRATION LEVEL 2 - SOUTH AND CITY COLLEGE (2025-09 - 2026-06)
BUILDING RESILIENCE - LINKED IN, E-LEARNING (2025-07 - 2025-09)
WOMENS LEADERSHIP - UDEMY, E-LEARNING (2024-10 - 2025-06)
PERSONAL PRODUCTIVITY TRAINING- ELEARNING - DIVERSITY HOUSE, SITTINGBOURNE (2024-09 - 2025-06)
FUNCTIONAL SKILLS MATHEMATICS LEVEL 2 - SOUTH AND CITY COLLEGE BIRMINGHAM, HALL GREEN (2021-09 - 2022-06)
FUNCTIONAL SKILLS ENGLISH LEVEL 2 CERTIFICATE - SOUTH AND CITY COLLEGE BIRMINGHAM, HALL GREEN (2021-09 - 2022-06)
BTEC APPLIED SCIENCE LEVEL 2 CERTIFICATE - SOUTH AND CITY COLLEGE BIRMINGHAM, HALL GREEN (2021-09 - 2022-06)
UNDERSTANDING BEHAVIOUR THAT CHALLENGES LEVEL 2 CERTIFICATE - WALSALL COLLEGE, WALSALL (2019-11 - 2020-01)
CERTIFICATE IN HEALTH STUDIES LEVEL 2 - DUDLEY COLLEGE, DUDLEY (2019-01 - 2020-06)
CACHE CARING FOR CHILDREN LEVEL 1 CERTIFICATE - SANDWELL COLLEGE, WESTBROMWHICH (2017-09 - 2018-06)
Information and Communications Technology lEVEL 1 CERTIFICATE - Nacro education CENTRE, OLDBURY (2012-09 - 2013-06)
GCSEs - English, Maths, Computer Science, History, Information Communications Technology, Science. - Harborne ACADEMY, HARBORNE (2007-09 - 2011-06)


