Jazzlynn Thompson

Experienced administrative professional with a strong background in quality systems and process efficiency. Proven ability to manage office operations, maintain records, and support operations while ensuring compliance and organization. Brings a proactive approach to problem solving and continuous improvement in administrative functions.

Quality Systems Manager at Grifols - Biomat (2023-01 – Present)

• Oversees quality management systems and ensuring continuous improvement by addressing deficiencies and communicating concerns.
• Directs and monitors processes and ensures center compliance with all applicable state, federal, and company-designated regulations.
• Implements Standard Operating Procedures (SOPs) for quality control and overall regulatory compliance.
• Responsible for oversight of all aspects of internal and external audits including audit preparation, execution, response, implementation of corrective/preventative actions, assessment of corrective actions, and follow-up as required.
• Oversees center training to ensure compliance and conducts annual competency assessments.
• Prepares quality analysis reports to track issues and resolve compliance problems through research and analysis.
• Collaborates with Center Manager to ensure the donor center operates in a manner which assures product quality, donor suitability and donor safety are maintained.

Quality Associate at Grifols - Biomat (2021-01 – 2023-12)

• Documents, investigates, and performs root-cause analysis for deviations and customer complaints, specifically in how they related to product quality and/or donor safety.
• Inspects and releases incoming supplies. Investigates and reports supplies have not met quality specifications and requirements prior to use.
• Reviews unexpected plasmapheresis events including electronic donor chart and related documentation pertaining to exceptions occurring during the donation process.

Sergeant at United States Marine Corps (2016-01 – 2021-12)

6174 - Crew Chief / Door Gunner

• Mechanic on UH-1Y and AH-1Z
• Terrain Flight Instructor
• Safety Representative

High School Diploma – Mason City High School