Jean Junior Vaillant

Experienced Bartender/Server with a relentless focus on ensuring customer satisfaction through open communication and prompt, accurate service. Motivated to manage and deliver outstanding guest service in a luxury/ fast-paced environment. Looking for a company where I can continue to learn, take on additional responsibilities, and contribute effectively to its expansion.

Bartender/Server - The Miami Beach Edition - THE MATADOR ROOM: Jean Georges Restaurant - Miami Beach, FL

(2022-01 - 2026-12)

Restaurant outdoor Bar & Indoor Front Facing Bar

• Created a welcoming and positive environment to make brunch/dinner and guests feel at home, resulting in recognition as a very welcoming, warm, caring, creative, and friendly employee to interact with.
• Maintained a robust Knowledge of food and Drink items to proactively up-sell menu items to guests while ensuring customer satisfaction.
• Maintained impeccably clean workstation and entered orders into POS workstation for transmittal to kitchen staff and communicated special instructions to kitchen staff.
• Created fresh house-made Syrups and Batches for new specialty cocktails or parties/ Business Groups meeting/ gathering.
• Provided knowledgeable storytelling to guests at the Bar about different categories of spirits as an elevated experience.
• Upsell knowledgeable storytelling, expensive rolling cart in the restaurant, such as (Gin, Tequila, Vodka, Rum, and whiskey.
• Completed Bar Inventory at the end of every month.
• Accomplished and extended my knowledge through several lateral services, quadruple coded in other departments such as "Basement Bowling/Club Bartender, Banquet Server/ Bartender, Residence Concierge, Bellman.

Front-facing Bar Bartender (Center Bar) / Front-facing Model Bartender (L. Bar) - SEMINOLE HOTEL, HARD ROCK AND CASINO - Hollywood, FL

(2013-01 - 2021-12)

• Ensured that all guests felt welcome and provided responsive, professional, fast, and accurate service.
• Maintained impeccably clean workstations that were consistent with the casino's standards.
• Served the lounge area as a cocktail server/ Bartender as needed during busy times.
• Mixed and served alcoholic beverages, accepted payments from customers, cleaned glasses and bar utensils, and balanced cash receipts to record sales.
• Stocked and maintained a sufficient level of beverage products behind the bar to assure a smooth service period.

Banquet Bartender/ Server - The Grand Pelican - Fort Lauderdale Beach, FL

(2020-01 - 2022-12)

• Prepared and served a wide variety of alcoholic and nonalcoholic beverages according to established recipes. Set up and break down the bar area before and after events. Maintained a clean and organized bar area and adhered to health and safety guidelines.
• Served patrons with food and beverages in a positive and friendly manner. Provided information to help with food and beverage selections. Presented ordered choices promptly and efficiently. Maintained dining ambiance with an enthusiastic attitude.

Massage Therapy School/ Fashion Design - Miami dade College