General Manager at Beckett Ridge Golf Club and Sw Golf Ranch (2023-03 – Present)
Spearhead the overall operations of the golf club, and driving range ensuring a high-quality experience.
- Assist with construction operations for new facilities for the driving range
- Deal with loans of equipment buy or trade
- Train
- Work closely with grounds crews and maintain
- Develop and implement strategic plans to enhance service delivery, increase member satisfaction, and promote events.
- Manage a diverse team of staff, providing training, mentorship, and performance evaluations to cultivate a motivated workforce.
- Oversee financial management, including budgeting, expense tracking, and revenue generation, achieving a profitable season while adhering to financial goals.
- Collaborate with ownership on business development initiatives, including marketing strategies and member engagement programs to attract new clientele.
- Coordinate with maintenance and groundskeeping teams to ensure optimal playing conditions and clubhouse aesthetics.
- Foster relationships with local businesses and community organizations to enhance the club's visibility and create partnership opportunities.
- Analyze industry trends to identify opportunities for improvement and innovation in services offered.
Operations Manager at Club Z! In Home Tutoring (2020-02 – 2024-11)
- Maintain relationships with current students, enroll new students, and match them with suitable tutors.
- Hire and supervise over 60 tutors and market services to grow the company.
Catering Director at Four Bridges Country Club (2019-01 – 2020-01)
- Overcame initial budget deficits, successfully exceeding outing goals by $30,000.
- Managed event bookings, including meetings, banquets, and weddings.
- Introduced offsite catering services and enhanced marketing efforts.
Owner at Jeannette's Delicacies (2002-03 – 2018-12)
- Grew a full-service catering company to $3.5 million in sales with a consistent 30% annual growth rate.
- Catered over 150 weddings and 1,000 events annually.
- Managed logistics for multiple events, training staff to ensure customer satisfaction.
Sales Manager at Hamiltonian Inn (2001-03 – 2002-03)
- Managed the corporate and social sales departments, significantly increasing revenue through strategic booking.
- Boosted banquet sales by 75% within one year.
Sales Manager at Sodexho, Nationwide Insurance (1995-06 – 2001-03)
- Advanced from catering to sales and management, overseeing sales operations for four locations.
- Served as catering manager for the CEO, responsible for sales marketing and revenue tracking.
