Jeannette Smith

Dedicated professional with 5+ years of experience in the cannabis industry, offering a proven track record in cannabis processing, compliance, customer education, and retail management. Adept at navigating regulatory environments, optimizing operations, and leading teams to deliver consistent results. Passionate about cannabis innovation, patient wellness, and industry integrity.

Distribution Specialist at Botanical Sciences (2026-07 – Present)

• Built, verified, and fulfilled daily product orders for dispensaries across Georgia.
• Counted, packaged, and prepared cannabis products while maintaining strict inventory accuracy and regulatory compliance.
• Managed shipping manifests and ensured all documentation was accurate and complete prior to transport.
• Safely transported and delivered products to dispensary locations according to state regulations and company procedures.
• Coordinated order fulfillment, tracked deliveries, and resolved discrepancies to ensure timely, accurate distribution.
• Maintained chain of custody and compliance standards throughout the packaging, transportation, and delivery process.
• Experienced trimming at a high rate of production
• Bucking and defoliation technician

Customer Success Manager (CSM) at ONE59 (THC (hemp) Brand under Botanical Sciences' business umbrella) (2025-01 – 2026-07)

• Manage key partner accounts across Georgia, ensuring consistent sell-through and reorder velocity of ONE59 products
• Conduct onsite tastings and brand activations at retail partner locations to drive awareness and educate consumers
• Analyze sales patterns via Shopify and CRM data to recommend stocking strategies and flavor placements
• Lead business development efforts by identifying new account opportunities and cultivating strong buyer relationships
• Collaborate with Business Development Representatives (BDRs) and Marketing to align field strategies with regional goals
• Maintain detailed records of customer touchpoints, sales activities, and event outcomes using CRM tools
• Facilitate post-event reporting and contribute to strategic planning sessions such as STRAT-ALIGN, aligning cross-functional sales tactics

Assistant Store Manager at Botanical Sciences (2023-11 – 2025-01)

• Supervised daily operations at both Marietta and Chamblee dispensary locations, overseeing opening/closing procedures, staff schedules, and retail compliance
• Trained team members on Georgia medical cannabis guidelines, proper handling of patient consultations, and compliant product dispensing
• Managed inventory flow and reorder planning using patient trends and sales data
• Delivered excellent patient service, handling escalated concerns and providing education on medical cannabis therapies
• Contributed to marketing efforts including the Faces of Relief campaign, collecting patient testimonials and fostering community engagement

Budtender at Kaliiva (2023-05 – 2023-09)

• Delivered customer education and product pairing recommendations in a fast-paced retail environment
• Exceeded daily sales goals through targeted upselling and attentive service

Post-Harvest Technician at Pharmacann (2023-01 – 2023-06)

• Experienced trimming at a high rate of production
• Coordinated packaging and inventory logging across harvest batches
• Performed quality control checks and assisted in facility sanitation protocols

Lead Budtender & Apprentice Manager at Marijuana Paradise (2022-05 – 2022-12)

• Managed shift scheduling, employee training, and daily dispensary operations
• Served as primary point of contact for distributor relations and new product onboarding
• Maintained compliance with OLCC regulations through routine audits and store inspections

Harvest Team Lead at SIREN Cannabis (2022-01 – 2022-09)

• Oversaw large-scale defoliation and bucking operations
• Tracked harvest waste metrics for regulatory reporting
• Experienced trimming at a high rate of production
• Bucking and defoliation technician

Harvest Technician at KORU Cannabis (2021-01 – 2021-12)

• Experienced trimming at a high rate of production
• Bucking and defoliation technician
• Supported crop cycle resets and contributed to cost-saving initiatives in grow operations

Trim & Post-Harvest Technician at Potent Farms (2021-01 – 2021-12)

• Managed compliance logging in OLCC's METRC system
• Facilitated distributor communications and sales tracking across product batches
• Experienced trimming at a high rate of production
• Bucking and defoliation technician

Trimmer & Grow Assistant at K-Savage (2020-01 – 2020-09)

• Maintained production targets for trim weight and quality
• Alerted management to pre-roll weight inconsistencies and assisted in corrective action
• Experienced trimming at a high rate of production
• Bucking and defoliation technician

Order Entry & Admin Support at Sasquatch Screen Printing & Embroidery (2019-11 – 2020-01)

• Handled customer correspondence, translated production instructions, and supported logistics

Production & Inventory Specialist at Imperial Motions (2019-07 – 2019-12)

• Managed inventory staging, ink mixing, and quality checks in a fast-paced screen-printing operations

– GUPTON-JONES college of funeral services (2015 – 2019)