PMO Manager, HR Compliance & Enterprise Process Governance at BAMTech (Government Contractor) (2024-05 – 2025-09)
- Directed enterprise HR compliance and process governance initiative achieving CMMI Level 3 certification — the industry standard for federal contractor process maturity — by redesigning 7 legacy processes and building 11 new compliance frameworks across 12 cross-functional teams and 270 personnel.
- Designed and implemented organization-wide HR metrics and performance governance system aligned to strategic objectives; conducted monthly causal analyses to identify compliance gaps, mitigate risks, and sustain continuous improvement across all business units.
- Led recurring process audits and compliance reviews enterprise-wide, delivering targeted coaching and performance interventions that improved team productivity and regulatory alignment across the organization.
HR Program Manager, Senior Leader Talent Management at BAMTech (Government Contractor) (2021-05 – 2024-05)
- Led a 12-person multidisciplinary team on a $1.6M federal talent management program, delivering HR technology solutions for the Air Force's most senior personnel — General Officers, Colonels, Chief Master Sergeants, and Senior Executive Service members.
- Overhauled executive talent management systems used by the Chief of Staff of the Air Force and the Chief Master Sergeant of the Air Force, modernizing tools supporting senior leader career tracking and succession planning.
Director of Recruiting Operations at U.S. Air Force – 347th Recruiting Squadron (2017-05 – 2020-09)
- Directed 214 recruiting professionals across 54 offices in 4 states covering 89,000 square miles — the Air Force's most demanding recruiting region — achieving 2,200 accessions and the highest production rate in 23 years.
- Exceeded annual hiring targets by 28%, earning the Standard of Excellence Award for three consecutive years through data-driven workforce planning and recruiter performance management.
- Redesigned training curriculum for 94 recruiters, embedding diversity, equity, and inclusion initiatives; led the historic recruitment and enlistment of the first transgender service member into the Air Force.
Deputy Director, HR Policy & Workforce Compliance at Headquarters Air Force – Pentagon (2014-04 – 2017-04)
- Served as a principal HR policy advisor to the Air Force's most senior military and civilian leadership, providing compliance guidance on workforce regulations, benefits eligibility, and talent development programs.
- Developed, administered, and enforced HR policies and workforce programs governing 502,000 active-duty Airmen — equivalent in scale to a Fortune 50 HR policy function.
- Served as program manager for a high-visibility developmental talent management initiative; led the Annual Senior Leader Training Conference attended by 150 executives and 40 subject-matter-expert speakers.
Senior Human Resources Director at U.S. Air Force – 45th Force Support Squadron (2013-04 – 2014-04)
- Led a 26-person HR team delivering 240 distinct HR program services to 27,000 personnel; recognized as the #1 HR team Air Force-wide out of 82 eligible installations for operational excellence and compliance.
- Directed workforce reduction programs affecting 3,000 employees, ensuring legally compliant administration of compensation, benefits, and early separation processes in accordance with federal regulations.
Senior HR Advisor & Employee Relations Manager at U.S. Air Force – 436th Maintenance Squadron (2010-05 – 2013-04)
- Served as the senior HR and employee relations advisor for a 670-person workforce, directing workplace investigations, corrective actions, and rehabilitation programs while providing counsel on promotions, career development, benefits, and compliance matters.
- Managed comprehensive employee wellness and risk programs including suicide prevention, sexual assault response, stress management, and disciplinary processes — functioning as the primary HR point of contact for all personnel issues.
Human Resources Manager at U.S. Air Force – Multiple Installations (1998-10 – 2010-05)
- Led a 60-person HR team that redesigned the Air Force officer talent management program, impacting 62,361 officers through updated policy, process improvements, and compliance enforcement.
- Rewrote officer and enlisted relocation policies in alignment with Department of Defense directives, affecting 383,805 personnel and ensuring full regulatory compliance across global installations.
