Jeff Oakley
Operations manager/lead/supervisor
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About
Skilled operations associate supervisor with 20+ years of experience in warehouse/ retail management and logistics. Proven track record of launching and optimizing warehouse and store operations for Champro, Target, Walmart and Amazon. achieving 100% on-time shipping, and maintaining best-in-class inventory accuracy. Strong leadership abilities demonstrated through training and motivating teams of up to 40 associates.
Certified trainer credentials for forklift and order picker. Food safety management experience. Committed to enhancing operational efficiency and safety standards.
Experience with shipping, receiving and unloading freight daily. Launching a bi-yearly inventory audit on all stock to keep inventory as accurate as possible.
Experience
Operations Associate Supervisor - Champro - Fresno, CA
(2019-08)
- Helped launch California warehouse from ground up.
- Spent 3 weeks at headquarters in Illinois to help train new and existing managers on operations and inventory control.
- Fulfilled customer orders everyday while maintaining 100% shipping on time.
- Communicating effectively to associates on clear goals and standards
- Training, coaching, motivating associates everyday
- Using equipment to pick or stock orders Reach forklift/order picker/pack mule/sitdown forklift/pallet jack/electric pallet jack/RF scanners
- Deligating orders from sales reps and generating picks for said orders
- Using excel/word/email everyday to generate task lists, reports manually.
- Stepped in as warehouse manager when manager wasnt present for 6 months.
- Shipping/recieving stock while maintaining low discrepancies.
- Company best inventory 6 years in a row with very accurate on hands.
- Maintaining warehouse space everyday for new freight.
- Creating BOL's for shipping freight orders LTLs or full trailers
- Creating EDIs for large clients such as BIG 5 sporting goods DC
- Have a standard safety huddle every morning to stretch and discuss workload for the day.
- Always leading by example to ensure associates feel motivated to work at fast and safe pace.
- Unloading and loading containers safely
- Maintaining and cleaning warehouse weekly.
Ambassador/Process Guide - Amazon - Fresno, CA
(2018-02 - 2019-06)
- General labor in a warehouse fulfillment center.
- Sorting customer orders to ensure quality assurance.
- Packing customer orders in a timely manner.
- Trained more than 100 new associates
- Helped to launch new fulfillment center in Ohio.
- Worked close with facilities and IT Techs to maintain DEMATIC conveyance system and working stations, computers, scanners and printers.
- Filled in as a process assistant to help execute daily workload, motivate associates and work directly under the Area Managers.
- Using laptop to generate reports, give rates, give coachings, chase customer orders to assure timely delivery.
- Only associate to have the highest hourly rate doing 3 different areas of operations.
Department Manager - Walmart - Fresno, CA
(2015-09 - 2017-11)
- Managed a small team of associates to maintain quality of department.
- Worked closely with vendors to ensure accurate signing and promotions to drive sales.
- Daily audit reports to update inventory to maintain item availability for customers.
- Store ordering, shipping, receiving, stocking and backroom organization.
- Employee of the month first month with company.
- Providing outstanding customer service on a daily basis.
Merchandiser - Pepsi - Fresno, CA
(2014-11 - 2015-05)
- Stocking merchandise in stores to ensure product availability.
- Rotating product to maintain quality.
- Building displays to drive sales.
Logistics Team Leader - Target - San Jose, CA
(2009-02 - 2014-05)
- Managed a team of 40 associates.
- Managed all in stocks inventory, price changes, backroom, receiving and freight flow.
- Daily duties of unloading trucks and separating product to be stocked on the shelves before store opening. also in charge of backroom team to put overstock away in a clean and organized way.
- Recieved multiple promotions and awards for Logistics.
- Awarded employee of the month more than 20 times in 4 different stores.
- Awarded plaques from corporate office for having the number one rated backroom in the company for 5 years straight in 4 different stores.
Store Manager - Little Caesars - Fresno, CA
(2006-02 - 2007-09)
- Responsible for entire store operations
- Hiring, training and coaching associates
- Daily reports on finances and payroll
- managing payroll and all money deposits
- Responsible for all inventory and store ordering
- Increased sales 34% at a struggling store
Education
High school or equivalent - Clovis East High School


