Operations Associate Supervisor - Champro - Fresno, CA
(2019-08)
- Helped launch California warehouse from ground up.
- Spent 3 weeks at headquarters in Illinois to help train new and existing managers on operations and inventory control.
- Fulfilled customer orders everyday while maintaining 100% shipping on time.
- Communicating effectively to associates on clear goals and standards
- Training, coaching, motivating associates everyday
- Using equipment to pick or stock orders Reach forklift/order picker/pack mule/sitdown forklift/pallet jack/electric pallet jack/RF scanners
- Deligating orders from sales reps and generating picks for said orders
- Using excel/word/email everyday to generate task lists, reports manually.
- Stepped in as warehouse manager when manager wasnt present for 6 months.
- Shipping/recieving stock while maintaining low discrepancies.
- Company best inventory 6 years in a row with very accurate on hands.
- Maintaining warehouse space everyday for new freight.
- Creating BOL's for shipping freight orders LTLs or full trailers
- Creating EDIs for large clients such as BIG 5 sporting goods DC
- Have a standard safety huddle every morning to stretch and discuss workload for the day.
- Always leading by example to ensure associates feel motivated to work at fast and safe pace.
- Unloading and loading containers safely
- Maintaining and cleaning warehouse weekly.
Ambassador/Process Guide - Amazon - Fresno, CA
(2018-02 - 2019-06)
- General labor in a warehouse fulfillment center.
- Sorting customer orders to ensure quality assurance.
- Packing customer orders in a timely manner.
- Trained more than 100 new associates
- Helped to launch new fulfillment center in Ohio.
- Worked close with facilities and IT Techs to maintain DEMATIC conveyance system and working stations, computers, scanners and printers.
- Filled in as a process assistant to help execute daily workload, motivate associates and work directly under the Area Managers.
- Using laptop to generate reports, give rates, give coachings, chase customer orders to assure timely delivery.
- Only associate to have the highest hourly rate doing 3 different areas of operations.
Department Manager - Walmart - Fresno, CA
(2015-09 - 2017-11)
- Managed a small team of associates to maintain quality of department.
- Worked closely with vendors to ensure accurate signing and promotions to drive sales.
- Daily audit reports to update inventory to maintain item availability for customers.
- Store ordering, shipping, receiving, stocking and backroom organization.
- Employee of the month first month with company.
- Providing outstanding customer service on a daily basis.
Merchandiser - Pepsi - Fresno, CA
(2014-11 - 2015-05)
- Stocking merchandise in stores to ensure product availability.
- Rotating product to maintain quality.
- Building displays to drive sales.
Logistics Team Leader - Target - San Jose, CA
(2009-02 - 2014-05)
- Managed a team of 40 associates.
- Managed all in stocks inventory, price changes, backroom, receiving and freight flow.
- Daily duties of unloading trucks and separating product to be stocked on the shelves before store opening. also in charge of backroom team to put overstock away in a clean and organized way.
- Recieved multiple promotions and awards for Logistics.
- Awarded employee of the month more than 20 times in 4 different stores.
- Awarded plaques from corporate office for having the number one rated backroom in the company for 5 years straight in 4 different stores.
Store Manager - Little Caesars - Fresno, CA
(2006-02 - 2007-09)
- Responsible for entire store operations
- Hiring, training and coaching associates
- Daily reports on finances and payroll
- managing payroll and all money deposits
- Responsible for all inventory and store ordering
- Increased sales 34% at a struggling store