Jeff Stewart

10+ years of Restaurant Management experience. Strengths in marketing strategy, innovative menu development, and creating exceptional dining experiences.

My background includes management roles in restaurant and resort settings, where I contributed to operational improvements and customer satisfaction. With certifications in food safety and beverage service, I am committed to ensuring quality, efficiency, and excellence in all aspects of restaurant management.

Done to Your Taste - Catering Supervisor

• Trained staff in proper food handling techniques, sanitation standards and customer service protocols.

• Planned and coordinated menus, food preparation and presentation of catered events.

• Performed food preparation and serving duties such as carving meat, plating courses, and serving wine and liquor

• Handled guest complaints and service recovery with a focus on maintaining high customer standards, contributing to a google review rating of 4.5 or higher (500+ reviews).

• Implemented training program for service staff that improved customer satisfaction and boosted avg sales per customer by 15%.

• Executed marketing strategies to improve local brand awareness and customer loyalty, resulting in a 10% increase in repeat business.

• Oversee food safety practices and equipment sanitation.

• Led the service team during shift and assisted by pitching in to help host, waitstaff, and bussers during elevated service hours.

• Responsible for all training on POS systems and the use of Toast.

• Assisted the Restaurant Manager with daily tasks and customer concerns.

High School Diploma - May 2012