Jeffrey Pearce
Regional Operations Manager
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About
Results-driven Regional Operations Manager with extensive experience in property and community management, specializing in occupancy growth, delinquency reduction, and operational turnaround of underperforming multifamily assets. Highly knowledgeable in landlord/tenant laws, eviction processes, court procedures, and full-cycle property oversight. Advanced proficiency in major property management platforms including AppFolio (expert-level), Yardi, Fortress, RentCafe, TurboTenant, Revela, and Hostaway.
Proven ability to lead large teams, optimize performance, and deliver consistently strong financial and operational results.
Experience
Regional Operations Manager - Alexander Forrest Investments
(2022-01)
- Direct regional operations for 15 multifamily communities, maintaining 92%+ occupancy across all assets.
- Lead and develop a team of 40 employees, including 15 property managers.
- Achieved the lowest delinquency rate company-wide, improving cash flow and financial stability.
- Ensure compliance with state-specific landlord/tenant laws and enforce consistent operational standards.
Property Manager - Alexander Forrest Investments - St. Louis, MO; Shreveport, LA; Nashville, TN; Dallas, TX
(2019-11 - 2022-01)
- Successfully turned around struggling assets of 50–250 units, increasing occupancy to 95–100%.
- Managed delinquency control processes, including payment plans, notices, and timely eviction filings with court representation.
- Conducted regular performance and budget meetings with corporate leadership and property owners.
- Oversaw full tenant lifecycle, including screening, approvals, compliance, and retention strategies.
Branch Manager - Enterprise Rent-A-Car
(2018-11 - 2019-11)
- Managed operations for two locations, overseeing 450 vehicles and 8 employees.
- Maintained the lowest theft and accounts-payable discrepancies in the area.
- Led daily operations, customer service initiatives, fleet management, and employee training.
Education
Bachelors of Science - Information Systems - Northeastern State University (2018)
