Jen Birmingham
Medical Receptionist, Medical Assistant, Medical Records
Talent
HillsboroMember since April 30, 2026
EHR experience - Athena, Centre, PhressiaHIPPA and OSHA trainedExperience in high paced clinical settingsCustomer ServiceCommunication SkillsMultitaskingOrganization and detailed orientedMedical Terminology
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EHR experience - Athena, Centre, PhressiaHIPPA and OSHA trainedExperience in high paced clinical settingsCustomer ServiceCommunication Skills
About
I am a professional healthcare professional with experience in administrative and clinical duties.
I have exceptional customer service skills, experience working with different age, groups, and multi-cultures diversities.
I have worked with different EHR systems along with Microsoft office softwares.
Experience
Medical Receptionist at Well Life Medicine (2023-04 – 2025-11)
- Professionally and warmly greeted patients in fast paced clinic
- Scheduled appointments and recalls
- Answered high call volume, emails, texts
- Obtained copays, balances on account
- Audited and prepped charts for clinicians
- Verified insurances and benefits
- In charge of contacting vendors for office supplies/orders
- In charge of office credit card
Medical Records Specialist at Tuality Physicians, Peter Hoffman, MD (2022-02 – 2022-11)
- Obtained, faxed, mailed medical records per HIPPA compliance
- Prior Authorizations on Referrals
- Over saw multiple projects and ensured deadlines were met with accuracy
- Provided administrative support for busy clinic
Medical Receptionist at Colorectal Health Northwest (2020-10 – 2022-02)
- Warmly and professionally greeted patients upon check in/out
- Managed scheduling, high volume phone calls, and patient communication
- Collected copays, balances, end of day reconciliation
- Provided support and guidance to patients for plan of care
Education
Associates Degree in Allied Health in Medical Assisting Technology
Skills
Medical ReceptionistMedical AssistantMedical Records
