Rhonda Jarnagin

Experienced administrative and medical office professional with a strong background in customer service, office administration, insurance verification, scheduling, data entry, and patient relations. Skilled in managing front office operations, maintain accurate records, handling multi-line phone system, and delivering exceptional customer service. Known for strong communication skills, professionalism, adaptability, and the ability to thrive in a fast-pace environments.

Medical Receptionist at Northwest Physical Therapy Care, LLC (2023-09 – 2026-06)

• Maintain accurate patient records and confidential information
• Verify patient medical insurance coverage through provider portals and insurance websites
• Assist patients with scheduling, registration, and general office inquiries
• Maintain daily banking procedures, and administrative paperwork

Medical Receptionist at Clear Choice Dermatology (2022-07 – 2023-08)

• Coordinated patient scheduling for follow up appointments
• Verify patient medical insurance coverage through provider portals and insurance websites
• Greet patients in person and over the phone
• Manage patient information in Mod Med System, Excel, and word system

Office Specialist at Family Dental Care (2020-01 – 2022-07)

• Greet patient with a friendly smile
• Schedule patients appointments
• Manage patient information in Dentrix system
• Verify Dental Insurance

High School Diploma – Silverton High School (1997-06)