Jen Birmingham

I am a professional healthcare professional with experience in administrative and clinical duties.

I have exceptional customer service skills, experience working with different age, groups, and multi-cultures diversities.

I have worked with different EHR systems along with Microsoft office softwares.

Medical Receptionist at Well Life Medicine (2023-04 – 2025-11)

• Professionally and warmly greeted patients in fast paced clinic
• Scheduled appointments and recalls
• Answered high call volume, emails, texts
• Obtained copays, balances on account
• Audited and prepped charts for clinicians
• Verified insurances and benefits
• In charge of contacting vendors for office supplies/orders
• In charge of office credit card

Medical Records Specialist at Tuality Physicians, Peter Hoffman, MD (2022-02 – 2022-11)

• Obtained, faxed, mailed medical records per HIPPA compliance
• Prior Authorizations on Referrals
• Over saw multiple projects and ensured deadlines were met with accuracy
• Provided administrative support for busy clinic

Medical Receptionist at Colorectal Health Northwest (2020-10 – 2022-02)

• Warmly and professionally greeted patients upon check in/out
• Managed scheduling, high volume phone calls, and patient communication
• Collected copays, balances, end of day reconciliation
• Provided support and guidance to patients for plan of care

Associates Degree in Allied Health in Medical Assisting Technology