Jen Fallon

Versatile business operations professional with 15+ years of experience keeping teams and organizations running smoothly and solidifying business relationships and communications

Analyst – Wood Products Rebates at Weyerhaeuser (2019-09 – 2026-04)

Provided sales and rebate program management for national accounts sales team and wood products finance team.

• Managed a portfolio of 150+ active dealer/builder rebate programs — coordinated multi-step, multi-stakeholder approval workflows, tracked compliance, and ensured accurate, on-time execution and payments.
• Produced complex, detailed sales and contract reports for national account sales team, translated complex data into clear, decision-ready summaries.
• Functioned as cross-functional liaison between Sales, Finance, and external partners — keeping multiple stakeholder groups aligned and informed.
• Served as primary point of contact for 3rd-party dealer distributors for sales reporting and rebate program coordination, prioritizing the retention of strong business partnerships
• Technologies: SAP (ERP), Microsoft Office Suite, cloud-based data & reporting platforms

Operations Manager at P2 Solutions Group LLC (2011-12 – 2019-07)

Served as operations lead for technical recruiting & consulting firm, reported directly to CEO — managed all business administration infrastructure including HR/benefits, payroll, AR/AP, website, and vendor management.

• Provided direct administrative and operational support to the CEO and sales team, managing communications, scheduling, and client-facing deliverables.
• Designed and implemented new employee onboarding end-to-end: offer letters, benefits enrollment, equipment, system access, and training coordination.
• Led annual benefits and healthcare plan renewal negotiations, consistently achieving target coverage at optimal cost.
• Evaluated technology solutions for time reporting and vendor management — assessed competing tools, built business case, and drove new tool adoption processes and training.
• Managed A/P, A/R, payroll, and multi-jurisdiction business tax compliance; improved collections by redesigning billing procedures.
• Documented all business operations processes and remotely trained role backfill via MS Teams over a structured 6-week period.

Office Admin / Project Assistant at Paragon Research Associates (acq. by ESA) (2010-03 – 2011-11)

• Tracked project budgets and managed client invoicing for firm's active project portfolio of public and private agencies.
• Assisted senior staff with technical report preparation, editing, layout, and grant proposal submissions.
• Managed cultural resources property database in MS Access; supported field staff with equipment and logistics.
• Created maps and visual materials using Adobe Illustrator, Photoshop, and GIS software.

B.S. in Resource Development – Michigan State University