Jeneen Robinson

Dedicated, qualified and highly enthusiastic Non-profit Executive with leadership experience in fundraising, grant writing, working in collaboration with business entities and developing integrative programs and managing large-scale budgets. One of the architects behind the NAACP youth program conference registration system. Successful track record in non-profit fundraising, donor stewardship, and strategic campaign execution having raised over $2.5 million for youth enrichment programs with the purpose of building a sustainable pipeline of support.

Charismatic leader with the ability to nurture and maintain strategic donor relationships while prospecting new supporters. Expert in oversight of program design, technology projects, cross-functional group leadership, interdisciplinary collaboration, policy analysis, compiling trainings and budget analysis, addressing project and organizational goals and meeting community needs. Exceptional written and verbal communicator with success in leadership, decision-making and practical day-to-day management.

Expertise in successfully executing a project from start to finish and quality assessments.

Appointee-Community Services Manager - SHELBY COUNTY GOVERNMENT - Memphis, TN

(2026-05 - 2026-08)

• Strategic policy making, legislative analysis and public administration.
• Assess community needs through data collection, public forums, and demographic analysis.
• Establish strategic goals for human services divisions to align with county commissioner mandates.
• Created and maintained relationships with key stakeholders including elected officials, non-profit organizations, local school districts and constituents.
• Expand community outreach initiatives to improve service access for underserved populations.
• Evaluate program effectiveness using key performance indicators (KPIs) and impact metrics.
• Secure supplemental funding by authoring federal, state, and private grant applications.
• Monitor fund distribution to ensure strict compliance with government auditing standards.
• Approve contracts and service-level agreements with local non-profit vendor partners.
• Analyze financial reports to optimize resource allocation and reduce operational waste.
• Supervise a multidisciplinary team, Conduct performance evaluations, resolve personnel grievances and staff trainings.

Fractional Program Developer - TUNNEL TO TOWERS FOUNDATION - Memphis, TN

(2025-10 - 2026-02)

• Expertise in homelessness, housing and public policy. Designed effective program for housing stability, behavioral health and economic recovery of veterans.
• Communicated and networked with contract agencies, organizations for collective advocacy for homeless veterans. Led the coordination of clinical programs through the local site.
• Built strategic partnerships through community outreach. Did public relations and outreach, tabled events and networked with the community.
• Coordinated with construction team for functional layout of facility. Interviewed, hired and trained staff.
• Executed agency’s policies and procedures. Supervised a staff of 20 and led team-building and professional development activities.
• Exercised overall management responsibility for the facility emergency operations, establishing priorities for response efforts. Communicated with Senior Leadership and Director of Housing Services.
• Determined Command Post activation is required and establish appropriate staffing levels for the Command Post and monitor effectiveness of the response.
• Assured employee safety and risk management principles / procedures are applied for all activities.
• Directed appropriate emergency public and internal information actions using the best methods of dissemination to ensure effective communication with staff, participants, volunteers, families, the public and other key stakeholders.

Lead Case Manager - VOLUNTEERS OF AMERICA LOS ANGELES - Los Angeles, CA

(2024-04 - 2025-10)

• Expertise in homelessness, housing and public policy for transitional-aged youth and adults.
• Managed crisis situations effectively, providing immediate assistance and coordinating follow-up support as needed.
• Streamlined workflow processes for increased efficiency in daily tasks, leading to more timely case resolutions.
• Coordinated services for clients across multiple agencies, ensuring seamless provision of necessary support.
• Facilitated regular meetings with clients, ensuring progress towards goals was on track and addressing any barriers encountered.
• Reviewed cases regularly to identify trends or common issues that could inform improvements in service delivery approaches.
• Conducted thorough assessments to determine the most appropriate resources and services for each client.
• Implemented quality control measures to ensure consistency in case management practices throughout the team.
• Ensured compliance with relevant regulations and ethical standards, maintaining a strong reputation for the organization in the field.
• Provided mentorship to junior case managers, fostering professional growth within the team.
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Case Manager-Home Visitor - CHILDREN’S BUREAU - Los Angeles, CA

(2024-03 - 2024-12)

• Public relations, outreach and community engagement for abuse prevention program.
• Beta-tested internal web portal for efficiency across departments.
• Child abuse and neglect prevention services for children and families.
• Identified services for referrals and pro-social community activities for youth.
• Evaluated and assessed families for protective factors for strengthening families.

Site Supervisor-Homeless Shelter/Youth Case Manager-Trauma Intervention Program - BRYANT TEMPLE COMMUNITY DEVELOPMENT CORPORATION - Los Angeles, CA

(2022-01 - 2024-01)

• Raised over $500,000 for winter shelter program from grants and donations from the local community. Direct impact to improve the lives of over 150 people served.
• Performed public relations and outreach to raise awareness of the program.
• Coordinated fundraising events i.e., golf tournaments, cabaret, direct ask and direct mail events.
• Direct and supervise winter homeless shelter; managed staff of 20 and client base of 60, rehoused all clients. Managed gang prevention and trauma intervention program for at-risk youth.
• Referred children and families to agencies for social service intervention.
• Administrated state and local compliance policies and set safety standard.s

Producer/Writer - SAPONI STAR PRODUCTIONS - Los Angeles, CA

(2018 - 2025)

• Raised over $250,000 for independent filmmaking.
• Wrote and produced short films for distribution on Amazon Prime, TUBI and over 30 other platforms.
• Hired independent contractors and negotiated contracts with vendors.

Care Manager - KEDREN COMMUNITY CARE CLINIC - Los Angeles, CA

(2017 - 2018)

• Created solutions for logistical and organizational change to improve quality patient care for recently released prisoners, homeless populations and at-risk youth and adults.
• Patient care manager for the clinic. Liaison for doctors, patients and community.

Executive Pastor and Youth Director - GRANT AME CHURCH - Los Angeles, CA

(2009 - 2015)

• Counseled members of congregation in various aspects of transitioning in life.
• Chief celebrant of communion services, performed baptisms, wedding ceremonies, funerals and communion.
• Taught bible studies, preached sermons, visited sick and home-bound persons. Directed children’s church and youth retreats
• Coordinated conference, chaired planning meetings and strategic planning sessions. Managed budget and fundraising of over $150,000 for special programs.

Executive National Director - NAACP ACT-SO - Baltimore, MD

(2001 - 2002)

• Directed and managed staff 5; recruited and organized 200 volunteer chairpersons across the country to implement program in their local communities. Oversaw afterschool program with over 10,000 student participants.
• Successfully planned and organized fundraising activities, i.e., golf tournament, anniversary banquet, auctions, etc.
• Successfully designed integrated technology platform and oversaw software development team to implement the programs’ first database and registration system.
• Oversaw ACT-SO program including curriculum development, chaired sponsorship board, trained staff.
• Produced National ACT-SO Competition and Awards Ceremony, NAACP Convention.
• Raised $1.4 million and managed $2.5 million budget and ensured compliance and proper reporting to funders and stakeholders. Collaborated with corporate and community sponsors.
• Raised funds from federal and state grants and corporate sponsors.
• Coordinated first national strategic planning meeting for educational program coordinators.
• Conducted written and oral presentations using cutting edge technology.

Community Relations Representative - C-SPAN - Washington, DC

(2000 - 2001)

• Developed and trained teachers on teaching resources and strategies.
• Held press conferences, radio and TV interviews informing public on new products and services.
• Perform workshops for teachers on using C-SPAN’s resources in the classroom.

M.Div. - Multicultural Ministries - Fuller Theological Seminary (2007)

M.A. - Sociolinguistics/French Linguistics - Howard University (1997)

B.A. - International Affairs and French; Concentration: Africa and the Middle East - James Madison University (1994)