Jenna Hauenstein

Collaborated with maintenance team to address tenant repair requests promptly and efficiently Provided excellent customer service by addressing tenant concerns or complaints professionally and resolving issues effectively Maintained accurate records of tenant information, lease agreements, and rent payments using property management software

Leasing Assistant - DLK Enterprises - Whitewater, WI

(2024-09)

• Collaborated with maintenance team to address tenant repair requests promptly and efficiently
• Provided excellent customer service by addressing tenant concerns or complaints professionally and resolving issues effectively
• Maintained accurate records of tenant information, lease agreements, and rent payments using property management software
• Coordinated renewal processes by communicating with existing tenants about lease expiration dates and negotiating new terms as needed
• Assisted with the collection of rent payments from tenants while enforcing late payment policies when necessary
• Assisted leasing manager in conducting property tours for potential tenants, highlighting key features and amenities

Recreation Leader - Yogi Bear's Jellystone Park - Caledonia, WI

(2021-06)

I work with children and their parents to provide a memorable stay at Yogi. I especially work around the arts and crafts area, making sure the building is clean and sanitized, as well as reorganizing and prepping materials.

Server - CHARCOAL GRILL - Oak Creek, WI

(2023-01 - 2023-08)

I took orders, ran food, collaborated with cooks, all while creating a clean environment in the restaurant.

Gymnastics Instructor - Midwest Twisters - Oak Creek, WI

(2022-10 - 2023-03)

I worked with children and practice and help them master gymnastics skills.

Barista and Cashier - Yogi Bear's Jellystone Park - Caledonia, WI

(2019-04 - 2020-05)

I learned and quickly attended to customers looking for beverages in the morning as well as checking them out at the registers.

College - Legal Studies - University of Wisconsin-Whitewater (2023-09)

Oak Creek High School (2017-09 - 2023-06)