Jennifer Mohn

Versatile and dependable professional with experience in business ownership, healthcare environmental services, retail sales, customer service, leadership, and creative work. Strong communicator with a proven ability to coordinate teams, maintain high standards, solve problems, work independently, and build positive relationships with customers and coworkers. Creative, hardworking, adaptable, and comfortable taking initiative in fast-paced environments.

Owner / Freelance Artist at Self-Employed / Clean as Zen – Professional Cleaning Company (2019-01 – Present)

Own and operate a professional cleaning business while providing freelance artistic services.

• Manage client relationships, scheduling, service coordination, quality standards, and day-to-day business operations.
• Develop customized cleaning solutions based on client needs and maintain a strong focus on reliability and customer satisfaction.
• Handle independent sales, communication, organization, and business-related responsibilities.

EVS Lead / Supervisor at Corporate Cleaning Group – St. Luke's East Hospital Surgical Center & Lee's Summit Medical Group (2020-01 – 2026-01)

Led and supervised environmental services operations in healthcare and surgical-center settings.

• Coordinated daily work assignments and helped ensure cleaning and sanitation standards were consistently maintained.
• Supported team members, addressed problems as they arose, and helped maintain an efficient, professional work environment.
• Worked with healthcare staff and other personnel while maintaining professionalism, attention to detail, and confidentiality.
• Demonstrated strong leadership, dependability, and the ability to perform effectively in high-responsibility environments.

Vitamin Consultant / Retail Sales Associate at Poppyseed Vitamin Store (2009-01 – 2017-01)

• Provided friendly, knowledgeable customer service and assisted customers with product selection.
• Built rapport with customers by listening carefully to their needs and communicating product information clearly.
• Handled retail sales, merchandising, inventory-related tasks, and daily store responsibilities.
• Worked independently and as part of a team while maintaining a positive customer experience.

Bank Teller at Bank of America (2002-01 – 2006-01)

• Provided professional customer service while processing routine banking transactions accurately and efficiently.
• Handled cash and customer accounts with attention to detail and responsibility.
• Assisted customers with questions and directed them to appropriate banking services when needed.
• Maintained professionalism, accuracy, and confidentiality in a financial-services environment.