Jennifer Turpin
Customer-focused professional seeking part-time Hostess position
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About
Customer-focused professional with over 20 years of experience in both retail and corporate environments. Proven ability to deliver exceptional guest service, manage high-volume workflows, and create positive first impressions. Highly organized, personable, and skilled at multitasking in fast-paced settings. Seeking a part-time Hostess position.
Experience
Refund Processing Representative at Lincoln Financial Group (2020-01 – Present)
- Process high-volume financial transactions with accuracy
- Resolve customer issues professionally
- Collaborate with internal teams
- Manage multiple priorities in fast-paced environment
Executive Assistant at Lincoln Financial Group (2013-01 – 2020-12)
- Managed executive calendars and scheduling
- Coordinated meetings and events
- Maintained professional front-facing environment
- Handled changing priorities effectively
Executive / Marketing Assistant at Community & Southern Bank (2011-01 – 2012-12)
- Supported marketing events and promotions
- Prepared marketing materials
- Managed scheduling and admin tasks
Client Service Associate at Morgan Stanley Smith Barney (2005-01 – 2010-12)
- Provided high-level client service
- Assisted with account setup and requests
- Supported meetings and communications
Retail Associate at Various Retail
Additional retail experience
- Provided friendly customer service in fast-paced settings
- Assisted multiple customers efficiently
- Handled POS and transactions
- Maintained clean, organized spaces
Education
Master of Arts – University of Oklahoma
Bachelor of Arts – University of Tennessee
